Mazda bulletin 15-002-24a
What it saysThis TSB is no longer valid and has been superseded by special service program - SSPD7 - CX-30 (DM) and MAZDA3 (BP) body control module (BCM) and vehicle control module (VCM) software concern. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Aug 29, 2024, received Sep 4, 2024, about the forward collision avoidance. It names 2 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mazda bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This TSB is no longer valid and has been superseded by SPECIAL SERVICE PROGRAM - SSPD7 - CX-30 (DM) AND MAZDA3 (BP) BODY CONTROL MODULE (BCM) AND VEHICLE CONTROL MODULE (VCM) SOFTWARE CONCERN.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 15-002-24a | Service bulletin | Aug 29, 2024 | 11006901 | PDF, 113 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the adaptive cruise control for the 2024 CX-30 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mazda bulletins for one of these models
A weekly email, sent only in a week when Mazda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 46 complaints with NHTSA since 2015. 16 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Cruise control and lane keeping system engaged. Vehicle will occasionally aggressively apply brakes, when nothing visible is in front of the vehicle. This has nearly cause our car to be rear ended on a number of occasions. I suspect the system mistakenly interprets a building or vehicle shadow as a physical object.
2024 Mazda CX-30 · Forward Collision Avoidance · filed with NHTSA Feb 7, 2026 · ODI 11716422
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group1 other manufacturer communication filed against these Mazda models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 15-002-24 | Service bulletin | Mar 19, 2024 | Some vehicles may experience the vehicle speed decreasing unintentionally while using MAZDA Radar Cruise Control (MRCC). This may occur when… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 15-002-24a a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 15-002-24a repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does 15-002-24a cover?
The manufacturer filed it against 2 model years: 2024 Mazda CX-30, 2024 Mazda Mazda3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024 Mazda3 (Japan built): built before 17 Nov 2023; 2024 Mazda3 (Mexico built): built before 26 Oct 2023; 2024 CX-30 (Mexico built): built before 26 Oct 2023 — the build date is on the certification label in the driver’s door jamb.