Maserati service campaign RAPID UPDATE 824
What it saysGrecale – BCM Parameter Alignment. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service campaign dated Aug 4, 2026, received Aug 18, 2026 — 1 document under this number: MAS005261 RU 26-18. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGrecale – BCM Parameter Alignment. Due to a manufacturing anomaly, on some vehicles the timing parameter for locking the doors with the keys inside the passenger compartment may not be correctly configured. The function, known as the “surfer maneuver”, can be selected by the customer and may therefore not be correctly set.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS005261 RU 26-18 | Service campaign | Aug 4, 2026 | 11036261 | PDF, 311 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati RAPID UPDATE 824 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the RAPID UPDATE 824 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does RAPID UPDATE 824 cover?
The manufacturer filed it against 1 model year: 2024 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.