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Manufacturer communication · Service campaign

Maserati service campaign RAPID UPDATE 788

What it saysTemporary Suspension of Rapid Update #788. NHTSA’s full summary ↓

Maserati filed this with NHTSA as a service campaign dated Oct 10, 2025, received Jul 18, 2025 — 4 documents under this number: MAS004768 RU 25-28, MAS004826 MCL 25-41, MAS004768 RU 25-16, Rapid Update 788. It names 4 model years (2022–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Temporary Suspension of Rapid Update #788. Effective immediately, Rapid Update 788 is suspended until further notice. We are temporarily suspending Rapid Update #788, originally launched to address potential USB trim detachment in the center console compartment, due to a significantly higher-thananticipated demand for spare parts.

Manufacturer campaign id RAPID UPDATE 788 Kind Service campaign Manufacturer date Oct 10, 2025 Received by NHTSA Jul 18, 2025 Components — First dated Jul 1, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004768 RU 25-28Service campaignOct 10, 202511024280PDF, 384 KB
MAS004826 MCL 25-41Service campaignJul 23, 202511020996PDF, 142 KB
MAS004768 RU 25-16Service campaignJul 1, 202511020791PDF, 385 KB
Rapid Update 788Service campaignJul 1, 202511020790PDF, 385 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2022 Maserati Grecale.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 13 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati RAPID UPDATE 788 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the RAPID UPDATE 788 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does RAPID UPDATE 788 cover?

The manufacturer filed it against 4 model years: 2025 Maserati Grecale, 2024 Maserati Grecale, 2023 Maserati Grecale, 2022 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.