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Manufacturer communication · Service campaign

Maserati service campaign RAPID UPDATE 781

What it saysCertain Maserati MC20 (M240) MY22 MY23 MY24 listed in MODISCS+ are involved in a Rapid Update to install “Spacers” inside the seat guide rails on BOTH Driver and Passenger side seats. NHTSA’s full summary ↓

Maserati filed this with NHTSA as a service campaign dated Jun 13, 2025, received Apr 1, 2025, about the seats — 3 documents under this number: MAS004585_B RU 25-14, MAS004585_A RU 25-07, MAS004585 RU 25-04. It names 4 model years (2022–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain Maserati MC20 (M240) MY22 MY23 MY24 listed in MODISCS+ are involved in a Rapid Update to install “Spacers” inside the seat guide rails on BOTH Driver and Passenger side seats. On some vehicles, the electronic seat movement may potentially stop when it reaches the end of its range, making it difficult to adjust the seat afterward. To avoid this issue, a spacer will need to be inserted in front of the limit switch to prevent the mechanism from reaching its absolute limit.

Manufacturer campaign id RAPID UPDATE 781 Kind Service campaign Manufacturer date Jun 13, 2025 Received by NHTSA Apr 1, 2025 Components Seats Supersedes MAS004585_A (no filing at NHTSA under that number) First dated Apr 1, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004585_B RU 25-14Service campaignJun 13, 202511019551PDF, 332 KB
MAS004585_A RU 25-07Service campaignApr 8, 202511017183PDF, 260 KB
MAS004585 RU 25-04Service campaignApr 1, 202511016112PDF, 245 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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More bulletins about the seats

Source: same model, same component group

3 other manufacturer communications filed against the Maserati MC20 under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
MAS005189 MTB 26-12OtherJun 24, 2026MC20 Seat Strap Button Repair Procedure. This bulletin provides guidance to the Service Network on the procedure required to restore the sea…
RAPID UPDATE 790Service campaignJun 16, 2025Certain Maserati MC20 Cielo and GT2 Stradale (M240) MY25 listed in MODISCS+ are involved in a Rapid Update to install “Spacers” inside the…
MAS004448 MTB 24-36OtherNov 25, 2024This bulletin provides additional info for possible front seat movement issues for front seat movement blocked.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati RAPID UPDATE 781 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the RAPID UPDATE 781 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does RAPID UPDATE 781 cover?

The manufacturer filed it against 4 model years: 2025 Maserati MC20, 2024 Maserati MC20, 2023 Maserati MC20, 2022 Maserati MC20. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.