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Manufacturer communication · Service campaign

Maserati service campaign RAPID UPDATE 776

Maserati filed this with NHTSA as a service campaign dated Jan 29, 2025, received Feb 3, 2025, about the unknown or other — 1 document under this number: MAS004557 RU 25-03. It names 2 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain Maserati MC20 Cielo (M240) MY23 MY24 MY25 listed in MODISCS+ are involved in a Rapid Update concerning the LSMD (Latch Smart Module Driver) and LSMP (Latch Smart Module Passenger) software updates. This update is needed to avoid a potential incorrect movement of the windows during the door opening phase. As a consequence, in the very few cases where the short drop failure happened, a deformation or damage of the molding on the A-pillar took place

Manufacturer campaign id RAPID UPDATE 776 Kind Service campaign Manufacturer date Jan 29, 2025 Received by NHTSA Feb 3, 2025 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004557 RU 25-03Service campaignJan 29, 202511013433not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati RAPID UPDATE 776 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the RAPID UPDATE 776 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does RAPID UPDATE 776 cover?

The manufacturer filed it against 2 model years: 2024 Maserati MC20, 2023 Maserati MC20. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.