Maserati service campaign RAPID UPDATE 687
Maserati filed this with NHTSA as a service campaign dated Sep 25, 2025, received Sep 30, 2025, about the unknown or other — 1 document under this number: MAS003889_A RU 25-26. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain Maserati GranTurismo (M189) MY24 listed in MODISCS+ are involved in a Rapid Update to update the Integrated Center Stack (ICS) software. This software update improves the sensitivity of the touch screen. In rare instances, the ICS module may encounter sensitivity issues. It's crucial to emphasize that the overall functionality of the screen remains assured, and this concern specifically pertains to a less than optimal touch screen experience. We remind you that all the Rapid Updates must be performed within the first workshop visit, regardless of the Mandatory setting set in Modis, as required by Maserati policies. Also, for vehicles in Stock Dealer / PDI, it is necessary to carry out all action operations before delivery to the end customer, as required by the White Book and explicitly reported in the Predelivery checklist.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS003889_A RU 25-26 | Service campaign | Sep 25, 2025 | 11023389 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Maserati Nuova Granturismo.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati RAPID UPDATE 687 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the RAPID UPDATE 687 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does RAPID UPDATE 687 cover?
The manufacturer filed it against 2 model years: 2024 Maserati GranTurismo, 2024 Maserati Nuova Granturismo. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.