Maserati bulletin MAS003853
What it saysRapid Update 676 to update Instrument Panel Cluster (IPC) software to resolve a issue where vehicle display may remain black wgen the key is turned on while the LED indicators continue to function currectly. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service bulletin dated Nov 3, 2023, received Dec 26, 2023, about the equipment. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRapid Update 676 to update Instrument Panel Cluster (IPC) software to resolve a issue where vehicle display may remain black wgen the key is turned on while the LED indicators continue to function currectly.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS003853 | Service bulletin | Nov 3, 2023 | 10247789 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 2 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group5 other manufacturer communications filed against the Maserati GranTurismo under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS003889 | Service bulletin | Nov 30, 2023 | Rapid Update 687 to update the Integrated Center Stack (ICS) software which improves the sensitivity of the touch screen |
| MAS003809 | Service bulletin | Nov 14, 2023 | Diagnostic sheet for audio system anomalies for missing audio. |
| MAS003810 | Service bulletin | Oct 11, 2023 | Rapid Update 658/669 - Replacement of air springs clarifications to the technical cycle for the front shock absorbers. |
| MAS003786 | Service bulletin | Oct 11, 2023 | Rapid Update 669 - Air Springs check which entails inspection procedure and, if necessary, replace the front shock absorbers. |
| MAS003652 | Service bulletin | Jul 12, 2023 | Rapid Update 642 to replace the license plate lamp moulding. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS003853 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS003853 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS003853 cover?
The manufacturer filed it against 1 model year: 2024 Maserati GranTurismo. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.