Maserati bulletin MAS003801
What it saysRapid Update 674 to update the Body Control Module (BCM) software. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service bulletin dated Nov 14, 2023, received Dec 4, 2023, about the electrical system — 2 documents under this number. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRapid Update 674 to update the Body Control Module (BCM) software. To correct a potential issue with the wireless charger that can cause interefernce during the keyfab search process.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS003801 | Service bulletin | Nov 14, 2023 | 10247783 | not found |
| MAS003801 | Service bulletin | Oct 10, 2023 | 10245717 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 13 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I recently completed a 3K+ mile trans-continental drive from / to where I now reside. A service appointment scheduled mos ago in March w/ Maserati of could not be honored due to their untimely permanent closure. I was made aware of this closure upon dialing in to confirm my service appt. & being immediately rerouted to Dodge/Jeep.
2024 Maserati Grecale · Electrical System · filed with NHTSA Oct 14, 2026 · ODI 11771179
While the vehicle was in motion, it became unresponsive and lost power, creating an extremely dangerous situation for us and other motorists. It started signaling a hybrid power failure, then power steering wheel failure, then ABS until it stopped working while in motion
2023 Maserati Grecale · Electrical System · filed with NHTSA Oct 26, 2026 · ODI 11773678
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group25 other manufacturer communications filed against the Maserati Grecale under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Maserati list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS005057 DS 26-02 | Other | Mar 17, 2026 | Grecale GranTurismo and GranCabrio 12 Volt Battery Best Practices. This Technical bulletin serves as a guide and provides additional diagnos… |
| RAPID UPDATE 812 | Service campaign | Feb 9, 2026 | Certain Maserati vehicles listed in MODISCS+ are involved in a Rapid Update to install the latest software on multiple ECU modules. VEHICLE… |
| RAPID UPDATE 623 | Service campaign | Oct 31, 2025 | Certain Maserati listed in MODISCS+ are involved in a Rapid Update concerning the Premium Alarm System (LSA) reactivation and the Intrusion… |
| MAS004902 DS 25-32 | Other | Oct 14, 2025 | This bulletin provides updated diagnostic procedures for identifying and resolving issues related to the parking sensor system on select Ma… |
| MAS004769_A DS 25-29 | Other | Aug 5, 2025 | This Technical bulletin serves as a guide and provides additional diagnostic info on the 12V Battery as well as new updated warranty policie… |
| RAPID UPDATE 735 | Service campaign | Jul 15, 2025 | Grecale – Electric Absorption Improvement BCM – RFHM – SLML – SLMR Software Updates, Certain Maserati Grecale (M182) MY23 MY24 MY25 listed i… |
| MAS004648 MTB 25-11 | Other | Mar 20, 2025 | Grecale Airbag Warning Light ON. This Technical bulletin serves as a guide and provides additional diagnostic info for possible DTCs related… |
| MAS004593 DS 25-06 | Other | Feb 20, 2025 | This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible unwanted alarm trigger/activation anomalies. Th… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS003801 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS003801 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS003801 cover?
The manufacturer filed it against 2 model years: 2024 Maserati Grecale, 2023 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.