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Manufacturer communication · Service bulletin

Maserati bulletin MAS003711

What it saysRapid Update 645 to carry out a KNOCK sensor cleaning procedure due to the accumulation of moisture during shipping. NHTSA’s full summary ↓

Maserati filed this with NHTSA as a service bulletin dated Jul 26, 2023, received Aug 21, 2023, about the back over prevention. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Rapid Update 645 to carry out a KNOCK sensor cleaning procedure due to the accumulation of moisture during shipping.

Kind Service bulletin Manufacturer date Jul 26, 2023 Received by NHTSA Aug 21, 2023 Components Back Over Prevention

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS003711Service bulletinJul 26, 202310240814not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

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Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati MAS003711 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the MAS003711 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does MAS003711 cover?

The manufacturer filed it against 2 model years: 2024 Maserati MC20, 2023 Maserati MC20. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.