Maserati service campaign CUSTOMER SERVICE NOTIFICATION 786
What it saysCertain Maserati Grecale BEV (M182) MY25 listed in MODISCS+ are involved in a Customer Service Notification (CSN) to update the BPCM (Battery Pack Control Module) software. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service campaign dated Apr 30, 2025, received May 1, 2025, about the fuel/propulsion system — 1 document under this number: MAS004722 CSN 25-05. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain Maserati Grecale BEV (M182) MY25 listed in MODISCS+ are involved in a Customer Service Notification (CSN) to update the BPCM (Battery Pack Control Module) software. This CSN replaces the previous 760 campaign, which was suspended due to a software anomaly identified in the P8.2 release. Under very specific and infrequent conditions, the vehicle could inadvertently enter "turtle mode" immediately following a key-on event.
Trouble codes it names: P0AA1 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004722 CSN 25-05 | Service campaign | Apr 30, 2025 | 11017393 | PDF, 178 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the fuel/propulsion system
Source: same model, same component group9 other manufacturer communications filed against the Maserati Grecale under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Maserati list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| RAPID UPDATE 833 | Service campaign | Jul 24, 2026 | Certain Maserati vehicles listed in MODISCS+ are involved in a Rapid Update to check and, if necessary, restore the correct position of the… |
| Page 1 of 2 TECHNICAL SER | Other | Jun 24, 2026 | Grecale MHEV – Updated Transmission Removal Procedure for Fuel System Repairs For Grecale Hybrid (MHEV) vehicles, repairs involving the high… |
| MAS004816_A MTB 26-04 | Other | Apr 15, 2026 | This bulletin outlines the refinishing procedure for restoring the black coating on exhaust tips affected by peeling or flaking paint. This… |
| MAS005092 DS 26-04 | Other | Mar 25, 2026 | Grecale MHEV – Turbocharger Inspection Procedure for Whistling Noise. This bulletin provides guidance to the service network regarding the… |
| MAS004912 DS 25-33 | Other | Oct 31, 2025 | This bulletin provides updated diagnostic and repair instructions for identifying and addressing corrosion-related concerns in the low-pres… |
| MAS004819 DS 25-22 | Other | Jul 30, 2025 | This bulletin provides diagnostic and repair instructions for addressing corrosion-related issues in the low-pressure fuel pump on Grecale… |
| MAS004816 MTB 25-30 | Service bulletin | Jul 30, 2025 | This bulletin outlines the refinishing procedure for restoring the black coating on exhaust tips affected by peeling or flaking paint. This… |
| MAS004109 | Other | Apr 19, 2025 | The purpose of this document is to provide diagnostic information regarding anomalies of the 48V battery. MODELS: M157, M161, M182. MHEV veh… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati CUSTOMER SERVICE NOTIFICATION 786 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the CUSTOMER SERVICE NOTIFICATION 786 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does CUSTOMER SERVICE NOTIFICATION 786 cover?
The manufacturer filed it against 1 model year: 2025 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.