Maserati service campaign CUSTOMER SERVICE NOTIFICATION 773
What it saysCertain Maserati Grecale MHEV and ICE V6 (M182) MY23 MY24 MY25 listed in MODISCS+ are involved in a Customer Service Notification (CSN) to update the Engine Control Module (ECM) software update NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service campaign dated Mar 25, 2025, received Apr 1, 2025, about the engine — 1 document under this number: MAS004525_A CSN 25-02. It names 3 model years (2023–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
Get the next Maserati Grecale bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain Maserati Grecale MHEV and ICE V6 (M182) MY23 MY24 MY25 listed in MODISCS+ are involved in a Customer Service Notification (CSN) to update the Engine Control Module (ECM) software update
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004525_A CSN 25-02 | Service campaign | Mar 25, 2025 | 11016111 | PDF, 270 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Maserati bulletins for the Grecale
A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 13 complaints with NHTSA since 2015. 2 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted.
2023 Maserati Grecale · Engine · filed with NHTSA Aug 9, 2023 · ODI 11537407
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group21 other manufacturer communications filed against the Maserati Grecale under the same component group (engine), newest first. The eight newest are listed; the rest are on the Maserati list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| RAPID UPDATE 831 | Service campaign | Jul 14, 2026 | Grecale GranTurismo and GranCabrio – Radiator Water Inlet Pipe Inspection. Some vehicles may have protective caps installed on the engine co… |
| MAS005111_A MTB 26-06 | Other | May 6, 2026 | Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affe… |
| MAS005111 MTB 26-05 | Other | Apr 21, 2026 | Maserati Coolant fluid Color Change from pink to purple. |
| MAS004952 DS 25-36 | Other | Nov 25, 2025 | This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible issues potentially affecting the oil pump/sens… |
| MAS004939 MTB 25-43 | Other | Nov 19, 2025 | This bulletin provides instructions for checking engine radiator leaks. The purpose of this procedure is to confirm leaks with clear evidenc… |
| MAS004829 MTB 25-37 | Other | Oct 15, 2025 | This bulletin explains how to identify and handle momentary coolant leaks from the water pump’s weeper chamber on Maserati MHEV engines. It… |
| MAS004864 MTB 25-33 | Other | Sep 16, 2025 | This bulletin introduces the serviceability of the oil pump bearing on the V6 Nettuno engine. The bearing can now be replaced individually… |
| MAS004831 MTB 25-32 | Other | Sep 3, 2025 | A new software update is now available for the AGSM (Automatic Gear Shift Module) on Grecale, GranTurismo, and GranCabrio vehicles. This up… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati CUSTOMER SERVICE NOTIFICATION 773 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the CUSTOMER SERVICE NOTIFICATION 773 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does CUSTOMER SERVICE NOTIFICATION 773 cover?
The manufacturer filed it against 3 model years: 2025 Maserati Grecale, 2024 Maserati Grecale, 2023 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.