Maserati bulletin CUSTOMER SERVICE NOTIFICATION 752
What it saysCertain Maserati Grecale ICE (M182) MY24 listed in MODISCS+ are involved in a Customer Service Notification (CSN) for the replacement of the rear shock absorbers. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a manufacturer communication dated Nov 27, 2024, received Nov 30, 2024, about the suspension — 1 document under this number: MAS004375 CSN 24-02. It names 1 model year (2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain Maserati Grecale ICE (M182) MY24 listed in MODISCS+ are involved in a Customer Service Notification (CSN) for the replacement of the rear shock absorbers. A limited batch vehicle may be manufactured with shock absorbers that may be noisy While driving. Solution is to replace the rear shock absorbers.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004375 CSN 24-02 | Other | Nov 27, 2024 | 11010838 | PDF, 244 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group16 other manufacturer communications filed against the Maserati Grecale under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Maserati list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS004990 MTB 25-46 | Other | Dec 24, 2025 | This bulletin provides updated information regarding the serviceability of the transfer case flange kit for Grecale, GranTurismo, and GranC… |
| MAS004974 DS 25-37 | Other | Dec 5, 2025 | Rear Differential Oil Leakage This Diagnostic Sheet serves as a guide and provides additional diagnostic info related to rear differential… |
| MAS004931 MTB 25-38 | Other | Oct 30, 2025 | This bulletin provides guidance to the authorized service network regarding a specific repair procedure applicable to the front axle transf… |
| MAS004886 DS 25-31 | Other | Oct 7, 2025 | This Diagnostic Sheet provides step-by-step instructions to help diagnose and report issues with the adaptive suspension system on Maserati… |
| MAS004834 DS 25-27 | Other | Aug 5, 2025 | This document outlines the correct diagnostic and evaluation procedure when oil traces or leakage are observed on front or rear shock absor… |
| MAS004690 DS 25-12 | Other | Apr 15, 2025 | This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on Grecale equipped wi… |
| RAPID UPDATE 760 | Service campaign | Apr 8, 2025 | Rapid Update 760 TEMPORARY SUSPENSION Effective Immediately: Rapid Update 760 is suspended until further notice due to the potential occurr… |
| MAS004672 DS 25-08 | Other | Apr 4, 2025 | This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on Grecale equipped wi… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati CUSTOMER SERVICE NOTIFICATION 752 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the CUSTOMER SERVICE NOTIFICATION 752 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does CUSTOMER SERVICE NOTIFICATION 752 cover?
The manufacturer filed it against 1 model year: 2024 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.