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Manufacturer communication · Service campaign

Maserati service campaign 725

What it saysThe Maserati GranTurismo listed in the attachment are involved in a Rapid Update to check and/or replace some HW components in order to guarantee the maximum experience for our Customers. NHTSA’s full summary ↓

Maserati filed this with NHTSA as a service campaign dated May 8, 2024, received May 28, 2024 — 1 document under this number: MAS004208 RU 24-17. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The Maserati GranTurismo listed in the attachment are involved in a Rapid Update to check and/or replace some HW components in order to guarantee the maximum experience for our Customers. It is very important for us to update all vehicles with the latest product improvement available and, over the last year, there has been a huge effort by everyone to improve the functionality of our vehicles, following reports and suggestions of Customers.

Manufacturer campaign id 725 Kind Service campaign Manufacturer date May 8, 2024 Received by NHTSA May 28, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS004208 RU 24-17Service campaignMay 8, 202411000474PDF, 398 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 2 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati 725 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 725 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 725 cover?

The manufacturer filed it against 1 model year: 2024 Maserati GranTurismo. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.