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Manufacturer communication · Service campaign

Mack service campaign S4563 072025

What it saysCBR - Mack Trucks has identified that certain LRBe model trucks may have an undersized fuse used in the coolant pump circuit. NHTSA’s full summary ↓

Mack filed this with NHTSA as a service campaign dated Jul 1, 2025, received Aug 4, 2025, about the electrical system. It names 5 model years (2021–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

CBR - Mack Trucks has identified that certain LRBe model trucks may have an undersized fuse used in the coolant pump circuit.

Kind Service campaign Manufacturer date Jul 1, 2025 Received by NHTSA Aug 4, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S4563 072025Service campaignJul 1, 202511021338PDF, 918 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2021 Mack Lrbe (electric); 2022 Mack Lrbe (electric); 2023 Mack Lrbe (electric); 2024 Mack Lrbe (electric); 2025 Mack Lrbe (electric).

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

More bulletins about the electrical system

Source: same model, same component group

1 other manufacturer communication filed against the Mack Lrbe (electric) under the same component group (electrical system), newest first.

NumberKindDatedNHTSA’s summary
S3418 202406Service campaignJun 3, 2024SC - Mack Phase 2 Heater Update

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mack, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mack S4563 072025 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the S4563 072025 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does S4563 072025 cover?

The manufacturer filed it against 5 model years: 2021 Mack Lrbe (electric), 2022 Mack Lrbe (electric), 2023 Mack Lrbe (electric), 2024 Mack Lrbe (electric), 2025 Mack Lrbe (electric). Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.