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HomeBulletinsMack S3418 202406
Manufacturer communication · Service campaign

Mack service campaign S3418 202406

Mack filed this with NHTSA as a service campaign dated Jun 3, 2024, received Jul 3, 2024, about the electrical system. It names 2 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

SC - Mack Phase 2 Heater Update

Kind Service campaign Manufacturer date Jun 3, 2024 Received by NHTSA Jul 3, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
S3418 202406Service campaignJun 3, 202411003183

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2023 Mack Lrbe (electric); 2024 Mack Lrbe (electric).

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mack S3418 202406 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the S3418 202406 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does S3418 202406 cover?

The manufacturer filed it against 2 model years: 2023 Mack Lrbe (electric), 2024 Mack Lrbe (electric). Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.