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Manufacturer communication · Service bulletin

Lotus bulletin sb_2019_13_20_MY

What it saysA limited VIN range of vehicles have left the factory without the latest level .crp programs being installed within the ECU (Electronic Control) and TCU (Transmission Control) units. NHTSA’s full summary ↓

Lotus filed this with NHTSA as a service bulletin dated Aug 12, 2019, received Sep 9, 2019, about the power train. It names 1 model year (2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

A limited VIN range of vehicles have left the factory without the latest level .crp programs being installed within the ECU (Electronic Control) and TCU (Transmission Control) units.

Trouble codes it names: P0014 all 1 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Aug 12, 2019 Received by NHTSA Sep 9, 2019 Components Power Train, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
sb_2019_13_20_MYService bulletinAug 12, 201910164280PDF, 3,418 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lotus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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More bulletins about the power train

Source: same model, same component group

1 other manufacturer communication filed against the Lotus Evora under the same component group (power train), newest first.

NumberKindDatedNHTSA’s summary
sb_2022_01_LotusService bulletinMar 16, 2022Standard information required and procedures to be followed when reporting ECU & TCU faults. There is often insufficient, or inconsistent in…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lotus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lotus sb_2019_13_20_MY a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the sb_2019_13_20_MY repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does sb_2019_13_20_MY cover?

The manufacturer filed it against 1 model year: 2020 Lotus Evora. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.