Lincoln bulletin SSM 55103
What it saysSome 2024-2026 Nautilus vehicles may exhibit an inoperative segment or individual light emitting diode (LED) in the rear mounted deck lid lamp assembly (part of the rear lamp assembly). NHTSA’s full summary ↓
Lincoln filed this with NHTSA as a service bulletin dated Aug 20, 2026, received Sep 1, 2026, about the exterior lighting. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024-2026 Nautilus vehicles may exhibit an inoperative segment or individual light emitting diode (LED) in the rear mounted deck lid lamp assembly (part of the rear lamp assembly). To correct this condition, replacement of the finished assembly (13A565) is not required. To repair, replace the rear mounted deck lid lamp sub-assembly (13434) and transfer components from the original rear liftgate lamp. Refer to Workshop Manual (WSM), Section 417-01 > Removal and Installation > Rear Lamp Assembly and perform Steps 9-11.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 55103 | Service bulletin | Aug 20, 2026 | 11036518 | PDF, 66 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 80 complaints with NHTSA since 2015. 13 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
During a short drive between and roughly 27 miles, the red battery light on the dash display illuminated just as we were turning into the Holiday/Circle K gas station in . No other warnings or messages appeared on the dash, and upon restart after returning to the vehicle, the red battery light did not reappear.
2025 Lincoln Nautilus · Electrical System · filed with NHTSA Aug 28, 2026 · ODI 11760280
The door jam and hatchback seals are letting dust and emission fumes inside the vehicle. When driving down a dirt road the seats are covered with dust. The dealership says that the seals are properly installed they said to the cabin fan on high to pressurize the vehicle which has not helped.
2024 Lincoln Nautilus · Structure · filed with NHTSA Mar 14, 2026 · ODI 11724356
Vehicle infotainment screen locks up/freezes constantly while operating the vehicle . This includes the back-up camera as well, making it unreliable and/or unusable. There are no warning lamps or messages, just a hard freeze that only gets resolved once vehicle is shut off and restarted.
2026 Lincoln Nautilus · Electrical System · filed with NHTSA Oct 5, 2026 · ODI 11768946
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group3 other manufacturer communications filed against the Lincoln Nautilus under the same component group (exterior lighting), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52347 | Service bulletin | Mar 11, 2024 | Some 2024 Nautilus vehicles may exhibit condensation in the rear body mounted or decklid lamp assemblies that does not affect the function o… |
| SSM 52321 | Service bulletin | Mar 1, 2024 | Some 2024 Nautilus vehicles may exhibit a condition with condensation in the rear body mounted or decklid lamp assemblies that does not affe… |
| SSM 52108 | Service bulletin | Dec 8, 2023 | Some 2024 Nautilus full hybrid electric vehicles (FHEV) may exhibit diagnostic trouble code (DTC) B1465:08 and B1466:08 in the body control… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lincoln SSM 55103 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 55103 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 55103 cover?
The manufacturer filed it against 3 model years: 2026 Lincoln Nautilus, 2025 Lincoln Nautilus, 2024 Lincoln Nautilus. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.