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Manufacturer communication · Service bulletin

Lincoln bulletin SSM 54969

What it saysSome 2025-2026 Navigator vehicles may have diagnostic trouble code (DTC) B14E4:55 stored in the body control module (BCM). NHTSA’s full summary ↓

Lincoln filed this with NHTSA as a service bulletin dated Jun 26, 2026, received Jun 29, 2026, about the engine. It names 2 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2025-2026 Navigator vehicles may have diagnostic trouble code (DTC) B14E4:55 stored in the body control module (BCM). The rear turn signals may also flash solid rather than sweeping from inside out when activated. This may be due to replacement of the reversing lamp assembly without performing the "BCM-Local Interconnect Network (LIN) New Module Initialization" application. The Workshop Manual (WSM), Section 417-01 > Removal and Installation procedure has been updated. Using the Ford Diagnostic and Repair System (FDRS), download and run the "BCM-Local Interconnect Network (LIN) New Module Initialization" application. Follow the diagnostic scan tool directions to address this concern. For claiming use causal part 13B433 and labor operations 12651D and 12651D4.

Trouble codes it names: B14E4

Kind Service bulletin Manufacturer date Jun 26, 2026 Received by NHTSA Jun 29, 2026 Components Engine, Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 54969Service bulletinJun 26, 202611034142PDF, 70 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 14 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

12 other manufacturer communications filed against the Lincoln Navigator under the same component group (engine), newest first. The eight newest are listed; the rest are on the Lincoln list.

NumberKindDatedNHTSA’s summary
TSB 26-2171Service bulletinApr 17, 2026This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added…
TSB 26-2023Service bulletinApr 1, 2026Some vehicles listed in the Model section above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes…
SSM 54363Service bulletinNov 10, 2025Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped…
TSB 25-2485Service bulletinOct 17, 2025Some of the vehicles listed in the Model statement above may exhibit a whistle/humming noise from the right side of the instrument panel whe…
SSM 54269Service bulletinOct 4, 2025Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped…
SSM 52335Service bulletinMar 6, 2024For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Man…
23B62 S1Service bulletinJan 24, 2024Certain 2023 Model Year F-150, Expedition, and Navigator with 3.5L Engine - Engine Long Block Replacement Owner letters submitted 01/02/2…
23B62Service bulletinDec 31, 2023Certain 2023 Model Year F-150, Expedition, and Navigator with 3.5L Engine Engine Long Block Replacement Just owner lettrs. Other docume…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln SSM 54969 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 54969 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 54969 cover?

The manufacturer filed it against 2 model years: 2026 Lincoln Navigator, 2025 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.