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Manufacturer communication · Service bulletin

Lincoln bulletin SSM 52196

What it saysSome 2020-2022 Aviator and 2021-2022 Corsair hybrid vehicles built on or before 01-Apr-2022 may exhibit charging concerns with the Lincoln dual-voltage charging cord (TurboCord). NHTSA’s full summary ↓

Lincoln filed this with NHTSA as a service bulletin dated Jan 23, 2024, received Jan 30, 2024, about the electrical system. It names 5 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 1 Apr 2022 “Built On Or Before 01-Apr-2022”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some 2020-2022 Aviator and 2021-2022 Corsair hybrid vehicles built on or before 01-Apr-2022 may exhibit charging concerns with the Lincoln dual-voltage charging cord (TurboCord). This style of charging cord can be indentified by one of the 220V prongs positioned sideways. If the vehicle charges properly using a 110/120V non-ground fault interrupter (GFI) outlet with the original 220V adapter removed, replace the adapter (part number VLC5Z-10B706-B) alone. This replacement adapter is available from accessories.lincoln.com > keyword search Turbo Cord, or through the local Ford Authorized Distributor (FAD). Discoloration of the 220V adapter or dual voltage charging cord could indicate a problem with the electrical outlet used; if so a licensed electrician should inspect. For further diagnostic assistance, contact Webasto Charging systems, Inc. directly at 888-219-6747 or at evscs@webasto.com.

Kind Service bulletin Manufacturer date Jan 23, 2024 Received by NHTSA Jan 30, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52196Service bulletinJan 23, 202410249420PDF, 58 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 331 complaints with NHTSA since 2015. 104 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I am filing a complaint regarding the outcome of Safety Recall 25SC4 on my vehicle. Following the completion of the recall service at the dealership on 9/11/2026, my vehicle's electric driving range immediately suffered an approximate 25% reduction from the previous week charging capacity. There are no warning lights on the dashboard.

2022 Lincoln Corsair · Electrical System · filed with NHTSA Oct 6, 2026 · ODI 11769450

My 2020 Lincoln Aviator Grand Touring Plug‑In Hybrid has experienced multiple high‑voltage powertrain failures that create an immediate safety hazard. The vehicle has twice lost propulsion while driving, displaying “Powertrain Malfunction / Reduced Power” and “Service Engine Soon” before shutting down completely.

2020 Lincoln Aviator · Electrical System · filed with NHTSA Mar 24, 2026 · ODI 11726726

My vehicle’s camera system, including the backup camera, is experiencing an issue where the passenger-side camera fails to display properly, showing only a blank black area. I have reported this issue to my dealership for future inspection.

2021 Lincoln Aviator · Electrical System · filed with NHTSA Nov 6, 2025 · ODI 11698036

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

120 other manufacturer communications filed against these Lincoln models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Lincoln list.

NumberKindDatedNHTSA’s summary
TSB 26-2449Service bulletinOct 22, 2026This bulletin supersedes 26-2428. Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and…
SSM 55256Service bulletinOct 16, 2026Some 2024-2026 Nautilus and 2025-2027 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto foldi…
TSB 26-2442Service bulletinOct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov…
SSM 55241Service bulletinOct 12, 2026Some 2025-2027 Aviator vehicles may exhibit a "Door Fault Service Required", "Transmission Not In Park" and/or "Hill Start Assist Not Availa…
SSM 55221Service bulletinOct 6, 2026For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section…
SSM 55220Service bulletinOct 6, 2026Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator/Expedition/Navigator vehicles may experience Android Auto connection or general Bluet…
SSM 55208Service bulletinSep 25, 2026Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co…
TCU-26.2.11.5Over-the-air updateSep 24, 2026Quality improvements include: -Addresses key off load battery usage caused by the Telematics Control Unit's Wi-Fi not powering down properly…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln SSM 52196 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52196 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52196 cover?

The manufacturer filed it against 5 model years: 2022 Lincoln Aviator, 2021 Lincoln Aviator, 2020 Lincoln Aviator, 2022 Lincoln Corsair, 2021 Lincoln Corsair. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 1 Apr 2022 — the build date is on the certification label in the driver’s door jamb.