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Manufacturer communication · Service bulletin

Lexus bulletin L-SB-0033-24

What it saysSome 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making… NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Jun 6, 2025, received Nov 6, 2024, about the power train — 2 documents under this number. It names 3 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.

Manufacturer campaign id L-SB-0033-24 Kind Service bulletin Manufacturer date Jun 6, 2025 Received by NHTSA Nov 6, 2024 Components Power Train First dated Sep 25, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
L-SB-0033-24Service bulletinJun 6, 202511020653PDF
L-SB-0033-24Service bulletinSep 25, 202411010099PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
43420-0E280Shaft Assy, Fr Drive, LH1eBay Motors →
43410-0E460Shaft Assy, Fr Drive, RH1eBay Motors →
43410-0E450Shaft Assy, Fr Drive, RH1eBay Motors →
43420-0E290Shaft Assy, Fr Drive, LH1eBay Motors →
43410-0E470Shaft Assy, Fr Drive, RH1eBay Motors →
43420-0E340Shaft Assy, Fr Drive, LH1eBay Motors →
43410-0E520Shaft Assy, Fr Drive, RH1eBay Motors →
43410-0E530Shaft Assy, Fr Drive, RH1eBay Motors →
43420-0E350Shaft Assy, Fr Drive, LH1eBay Motors →
43410-0E550Shaft Assy, Fr Drive, RH1eBay Motors →
90080-17238Lock Nut (for Fr Axle Shaft)—eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
TC2408R&R the Front Drive Shaft Assembly (One Side)1.8 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Lexus’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 176 complaints with NHTSA since 2015. 18 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Below is the email that I sent to both the manufacturer and the dealership: I hope your Christmas Eve was better than mine. My son and I were driving up to the Poconos to go skiing and I noticed the sonar detection light come on. When we were driving back from the Poconos, the transmission would not catch around the second or third gear.

2024 Lexus RX · Power Train · filed with NHTSA Jan 19, 2025 · ODI 11636883

The contact called on behalf of his mother who owns a 2023 Lexus RX500H. The contact stated while his mother was reversing, the vehicle shuddered abnormally. The contact stated that while his mother was depressing the accelerator pedal, the vehicle failed to accelerate as intended.

2023 Lexus RX · Power Train · filed with NHTSA Jul 10, 2025 · ODI 11672534

When I shift my car to get it in gear the knob comes unscrewed and have difficulty getting the car back to drive. This happens especially when putting it in neutral for a car wash. The knob is not securely tightened and if you try to tighten it is not in the correct position.

2024 Lexus TX · Power Train · filed with NHTSA Sep 3, 2024 · ODI 11612313

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

9 other manufacturer communications filed against these Lexus models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Lexus list.

NumberKindDatedNHTSA’s summary
L-SB-0033-24 REV2Service bulletinJun 12, 2026Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking nois…
L-SB-0017-25 REV2Service bulletinApr 17, 2026Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at ve…
L-SB-0009-26Service bulletinApr 16, 2026Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle star…
L-SB-0018-25Service bulletinFeb 24, 2025Some 2023 – 2024 RX 500h and 2024 – 2025 TX 500h vehicles may exhibit a shudder sensation when the vehicle is at a complete stop, the State…
L-SB-0017-25Service bulletinFeb 20, 2025Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at ve…
L-SB-0028-24Service bulletinJun 4, 2024Some 2023 – 2024 model year RX 500h and 2024 model year TX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P…
L-TT-0328-23 RevService bulletinMar 12, 2024TT: Some 2023MY RX500h may require a transaxle and transmission control module (TCU) replacement for low-speed vibration from Transaxle and/…
L-SB-0059-23 RevService bulletinMar 7, 2024TSB: Some 2023 model year RX 500h vehicles may exhibit a vibration or shudder sensation from the transmission in Drive and/or Reverse at spe…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus L-SB-0033-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L-SB-0033-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does L-SB-0033-24 cover?

The manufacturer filed it against 3 model years: 2024 Lexus RX, 2023 Lexus RX, 2024 Lexus TX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.