Lexus bulletin L-SB-0017-24
What it saysSome 2023 model year RX 500h vehicles may exhibit a delay and/or reduction in output of warm air from the HVAC system while the vehicle engine is at normal operating temperatures (over 170°F or 77°C). NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Apr 15, 2024, received Jul 6, 2024, about the engine — 4 documents under this number: L-SB-0017-24 Rev1 (2 filings) and 2 more. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Lexus RX bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023 model year RX 500h vehicles may exhibit a delay and/or reduction in output of warm air from the HVAC system while the vehicle engine is at normal operating temperatures (over 170°F or 77°C). This condition usually occurs immediately after a hot restart, while the vehicle is in Ready ON, but before the internal combustion engine starts. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. REVISION NOTICE April 15, 2024 Rev1: •The Required Tools & Equipment section has been updated.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0017-24 Rev1 | Service bulletin | Apr 15, 2024 | 11003634 | |
| L-SB-0017-24 Rev1 | Service bulletin | Apr 15, 2024 | 11003579 | |
| L-SB-0017-24 | Service bulletin | Apr 1, 2024 | 11003605 | |
| L-SB-0017-24 | Service bulletin | Apr 1, 2024 | 11003550 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 89661-0EK30 | Computer, Engine Control | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| EL2318 | Reprogram the ECM (PCM) | 0.7 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Lexus’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Lexus bulletins for the RX
A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 66 complaints with NHTSA since 2015. 21 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
When removing foot from gas pedal the rpm shoot up to almost 4k instead of switching to EV mode or dropping to 1k rpm’s. This has scared my wife causing her to slam on brakes as she thought throttle was stuck since the rpm’s shot up. This is dangerous. It doesn’t happen all the time and Lexus did duplicate it but said was normal
2023 Lexus RX · Engine · filed with NHTSA Jun 23, 2025 · ODI 11668752
On at least 7 occasions the driver was TRAPPED inside the vehicle. The car failed to start and the doors and windows locked. If the driver had not had a cell phone to make an emergency call he would have been locked inside until someone discovered the problem.
2023 Lexus RX · Electrical System · filed with NHTSA Dec 26, 2025 · ODI 11707085
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group17 other manufacturer communications filed against the Lexus RX under the same component group (engine), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0012-26 | Service bulletin | May 11, 2026 | Some 2023 — 2025 model year RX 350h customers may experience a high engine RPM/noise when coasting or braking when going downhill with high… |
| L-SB-0010-26 | Service bulletin | Apr 24, 2026 | Some customers of 2023 – 2025 model year RX 350h, RX 500h, and 2024 – 2025 model year TX 500h vehicles may experience one or more of the fol… |
| L-SB-0021-25 | Service bulletin | Mar 10, 2026 | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. |
| L-TT-0349-26 | Service bulletin | Mar 6, 2026 | Some Customers for the listed vehicles may have complaint of the following: unable to charge the vehicle using the supplied level 1 or 2 cha… |
| L-SB-0021-25 OBSOLETE | Service bulletin | Feb 27, 2026 | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. |
| L-SB-0052-25 | Service bulletin | Nov 21, 2025 | Some 2022 – 2025 model year NX 450h+ and 2024 – 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P01… |
| L-TT-0347-25 | Service bulletin | Jun 17, 2025 | Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these typ… |
| L-SB-0028-25 | Service bulletin | Jun 3, 2025 | If a jump start is required on 2023 – 2025 model year RX 350h and RX 500h vehicles, it is important to follow the Owner’s Manual procedure a… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0017-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0017-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does L-SB-0017-24 cover?
The manufacturer filed it against 1 model year: 2023 Lexus RX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.