Lexus service campaign 25LD01
What it saysThe subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service campaign dated Nov 13, 2025, received Oct 8, 2025, about the electrical system — 5 documents under this number. It names 6 model years (2022–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Under Wire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25LD01 | Service campaign | Nov 13, 2025 | 11026311 | |
| 25LD01 | Service bulletin | Sep 24, 2025 | 11024095 | |
| 25LD01 | Service campaign | Sep 24, 2025 | 11024094 | |
| 25LD01 | Service bulletin | Sep 18, 2025 | 11024088 | |
| 25LD01 | Service campaign | Sep 18, 2025 | 11024087 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 00295-00103-03 | — | — |
| 00295-00103 | — | — |
| 04004-0714A | PROTECTOR, WIRE HARNESS | 1 |
| 04004-7410R | REPAIR KIT, WIRE HARNESS | 1 |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 25LD01R1 | Inspection Only Vehicle has an updated Floor Underwire Harness | 0.3 hrs |
| 25LD01R2 | NX350h Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.5 hrs |
| 25LD01R3 | NX450h+ Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.6 hrs |
| 25LD01R4 | RX350h Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.6 hrs |
| 25LD01R5 | RX450h+ Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.8 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Lexus’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 242 complaints with NHTSA since 2015. 63 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Our 19-month old Lexus NX450h with under 7,000 miles on it was not driven for a week. When we went to start the vehicle this morning, the car would not unlock via the keyfob, credit card key or app. The car required AAA to open the doors and jump start it. This is a very common failure with the 12-volt battery in the Lexus NX hybrids.
2025 Lexus NX · Electrical System · filed with NHTSA Aug 15, 2026 · ODI 11757206
my vehicle was boought back under the California lemon lawyer today. It had repeated electrical failures in which the 12 V battery would fail. Lexus was never able to find out why but one occasion I could not exit the vehicle through the driver front door because the electrical and the backup mechanical did not work I exited thru the…
2022 Lexus NX · Electrical System · filed with NHTSA Oct 13, 2026 · ODI 11770939
The contact owns a 2024 Lexus NX 350. The contact stated that while his wife was driving approximately 40 MPH, the instrument cluster went blank. No warning lights were illuminated. The vehicle was taken to the local dealer, but no fault was found. The failure was self-corrected. The vehicle was not diagnosed or repaired.
2024 Lexus NX · Electrical System · filed with NHTSA Mar 31, 2026 · ODI 11728248
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group58 other manufacturer communications filed against these Lexus models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23LD04 | Service campaign | Jul 2, 2026 | DP: The subject vehicles are equipped with a GPS antenna wire harness that will not allow the GPS to operate when the vehicle is off as inte… |
| L-SB-0011-26 | Service bulletin | May 7, 2026 | A 12V auxiliary battery with increased capacity has been released as an optional replacement. |
| L-SB-0057-22 OBSOLETE | Service bulletin | Feb 2, 2026 | OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26. |
| L-SB-0004-26 | Service bulletin | Jan 23, 2026 | Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash d… |
| 23LE05 | Service campaign | Sep 26, 2025 | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,00… |
| L-TT-0326-23 REV2 | Service bulletin | Aug 19, 2025 | Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources… |
| L-SB-0030-25 | Service bulletin | Jul 23, 2025 | Some 2024 model year NX 350 vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P0420… |
| L-SB-0009-24 REV1 | Service bulletin | Jun 25, 2025 | Some 2021 – 2024 model year ES 250 and 2022 – 2024 model year NX 250 vehicles with A25A-FKS engines may have a MIL ON condition with one or… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus 25LD01 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25LD01 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 25LD01 cover?
The manufacturer filed it against 6 model years: 2025 Lexus NX, 2024 Lexus NX, 2023 Lexus NX, 2022 Lexus NX, 2024 Lexus RX, 2023 Lexus RX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.