Land Rover bulletin SSM76243 - 13JAN25
What it saysSuspension `Rattling` or `Popping` Type Noises Heard From Within The Passenger Compartment NHTSA’s full summary ↓
Land Rover filed this with NHTSA as a manufacturer communication dated Jan 13, 2025, received Feb 7, 2025, about the suspension. It names 1 model year (2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSuspension `Rattling` or `Popping` Type Noises Heard From Within The Passenger Compartment
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM76243 - 13JAN25 | Other | Jan 13, 2025 | 11014001 | PDF, 74 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 35 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group17 other manufacturer communications filed against the Land Rover Range Rover under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Land Rover list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM76243 - 07SEP26 | Other | Sep 7, 2026 | Suspension 'rattling' or 'popping' type noises being heard from within the passenger compartment. The noises can be heard while driving over… |
| TUCC_APR2026_20 | Other | Apr 13, 2026 | The active front anti-roll bar (ARB) may be out of specification. |
| D108 UPS1226-2 20MAR26 | Service bulletin | Mar 21, 2026 | The front stabilizer bar on vehicles equipped with electric dynamic response, may not have been manufactured to the correct specification. |
| D108 UPS1226-1 -13MAR26 | Service bulletin | Mar 14, 2026 | Vehicles have been manufactured with active front anti-roll bar (ARB) which may be out of specification. |
| TUCC_MAR2026_32 | Other | Mar 13, 2026 | REAR DRIVELINE CLICK - NOISE |
| TUCC_MAR2026_31 | Other | Mar 13, 2026 | LOSS OF GEAR SELECTION AFTER SOTA OS4.3.4 UPDATE |
| TUCC_AUG2025_38 | Other | Aug 15, 2025 | The suspension warning light is on. |
| SSM76367 - 16JUL25 | Other | Jul 16, 2025 | Reports indicating suspension warning light on for suspension malfunction / failure. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Land Rover, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Land Rover SSM76243 - 13JAN25 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM76243 - 13JAN25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM76243 - 13JAN25 cover?
The manufacturer filed it against 1 model year: 2024 Land Rover Range Rover. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.