Land Rover bulletin SFCC_JUN2023_48
What it saysA customer may report that the rear tailgate glass shattered when closing a side door. NHTSA’s full summary ↓
Land Rover filed this with NHTSA as a service bulletin dated Jun 26, 2023, received Jul 10, 2023, about the equipment. It names 4 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA customer may report that the rear tailgate glass shattered when closing a side door.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SFCC_JUN2023_48 | Service bulletin | Jun 26, 2023 | 10239020 | PDF, 1,910 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 267 complaints with NHTSA since 2015. 8 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Since I got Certified Pre-Owned 2021 Defender 90 First Edition exactly a month ago I noticed at speeds higher than 65mph a crackling noise that sounded like sand hitting my windshield and assumed it was coming from the windshield wipers being "loose" since the noise came from both front sides.
2021 Land Rover Defender · Structure · filed with NHTSA Sep 19, 2023 · ODI 11545310
The drivers side A-pillar continues to fall off/come loose at high speeds. It happened on 2 times already resulting in around 20-inch body part falling off on the highway and flapping causing immediate pull over
2022 Land Rover Defender · Structure · filed with NHTSA Sep 19, 2022 · ODI 11485247
Driver's side A Pillar trim came loose at 75 mph on freeway and blew off the side of the car. Also pulled out mounting bolt for A Pillar Trim
2020 Land Rover Defender · Structure · filed with NHTSA Sep 15, 2022 · ODI 11484723
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group14 other manufacturer communications filed against the Land Rover Defender under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Land Rover list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SFCC_FEB2024_32 | Service bulletin | Feb 9, 2024 | Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible. |
| SFCC_DEC2023_41 | Service bulletin | Dec 20, 2023 | The headlamp washer nozzles seep fluid when not in use and leave residue on the bezels |
| N846v2 | Service bulletin | Nov 22, 2023 | Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup |
| SFCC_NOV2023_42 | Service bulletin | Nov 10, 2023 | The roof opening panel sticks in the tilt position during high ambient temperatures. |
| SFCC_NOV2023_33 | Service bulletin | Nov 10, 2023 | JLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI |
| SSM76096 | Service bulletin | Oct 19, 2023 | Front Suspension Rattle/Knock Noise when Driving on Rough or Broken Road Surfaces |
| SFCC_OCT2023_48 | Service bulletin | Oct 16, 2023 | The roof opening panel sticks in the tilt position during high ambient temperatures. |
| SFCC_SEP2023_42 | Service bulletin | Sep 22, 2023 | There is a wind or tapping type noise from the windshield area while driving |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Land Rover, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Land Rover SFCC_JUN2023_48 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SFCC_JUN2023_48 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SFCC_JUN2023_48 cover?
The manufacturer filed it against 4 model years: 2023 Land Rover Defender, 2022 Land Rover Defender, 2021 Land Rover Defender, 2020 Land Rover Defender. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.