Land Rover service campaign N811
What it saysCustomer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge. NHTSA’s full summary ↓
Land Rover filed this with NHTSA as a service campaign dated Jul 10, 2024, received Jun 7, 2024, about the electrical system — 7 documents under this number: N811 v2, N811 RANGE ROVER, N811 DISCOVERY, N811 DEFENDER and 3 more. It names 6 model years (2020–2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge. The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N811 v2 | Service campaign | Jul 10, 2024 | 11006121 | PDF, 121 KB |
| N811 RANGE ROVER | Other | Jun 21, 2024 | 11003821 | PDF, 203 KB |
| N811 DISCOVERY | Other | Jun 21, 2024 | 11003820 | PDF, 199 KB |
| N811 DEFENDER | Other | Jun 21, 2024 | 11003819 | PDF, 188 KB |
| N811-RANGE ROVER | Other | May 17, 2024 | 11001268 | PDF, 174 KB |
| N811-DISCOVERY | Other | May 17, 2024 | 11001267 | PDF, 201 KB |
| N811-DEFENDER | Other | May 17, 2024 | 11001266 | PDF, 189 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 248 complaints with NHTSA since 2015. 81 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
2021 Land Rover Discovery 48V mild hybrid (MHEV). Recurring 12V system failures: repeated depleted/dead 12V batteries and no-start events. The 12V battery has failed and been replaced three times during my ownership (two documented at a franchised Land Rover dealer and an independent shop), plus a prior replacement under the previous…
2021 Land Rover Discovery · Electrical System · filed with NHTSA Jun 4, 2026 · ODI 11742136
Engine light came on while at a stop light, engine faltered completely and car stalled. Would not restart. Shifted car into Park and tried multiple times to restart, finally got it restarted. Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm’s way.
2020 Land Rover Defender · Electrical System · filed with NHTSA May 9, 2022 · ODI 11463932
The contact owns a 2021 Land Rover Discovery. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated, and the vehicle stalled in the middle of the roadway. The contact associated the failure with NHTSA Campaign Number: 26V248000 (Electrical System).
2021 Land Rover Discovery · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11757979
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group150 other manufacturer communications filed against these Land Rover models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Land Rover list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM76510 - 23SEP26 | Other | Sep 23, 2026 | Diagnostic Trouble Code (DTC) stored in the Battery Charging Control Module (BCCM). The DTC may be unable to be cleared. |
| SSM76510 - 16SEP26 | Other | Sep 16, 2026 | Diagnostic Trouble Code (DTC) stored in the Battery Charging Control Module (BCCM). The DTC may be unable to be cleared. |
| D103 | Emissions | Sep 8, 2026 | D103 Emission Recall Owner Letter |
| D101 | Emissions | Sep 8, 2026 | D101 Emission Recall Owner Letter |
| D100 | Emissions | Sep 8, 2026 | D100 Emission Recall Owner Letter |
| SSM76110 - 21AUG26 | Other | Aug 22, 2026 | Vehicles on display e.g. in a showroom whilst being supported by a showroom 12v support unit, these vehicles require an additional fuse to b… |
| N955 Range Rover 21AUG26 | Other | Aug 21, 2026 | A quality concern has been identified where there may be a missing fixing on the Mild Hybrid Electric Vehicle (MHEV) battery harness which i… |
| SSM76110 - 19AUG26 | Other | Aug 20, 2026 | Vehicles on display e.g. in a showroom whilst being supported by a showroom 12v support unit, these vehicles require an additional fuse to b… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Land Rover, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Land Rover N811 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N811 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N811 cover?
The manufacturer filed it against 6 model years: 2022 Land Rover Defender, 2021 Land Rover Defender, 2020 Land Rover Defender, 2022 Land Rover Discovery, 2021 Land Rover Discovery, 2021 Land Rover Range Rover. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.