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Manufacturer communication · Service campaign

Land Rover service campaign N811

Land Rover filed this with NHTSA as a service campaign dated Jul 10, 2024, received Jun 7, 2024, about the electrical system — 7 documents under this number: N811 v2, N811 RANGE ROVER, N811 DISCOVERY, N811 DEFENDER and more. It names 6 model years (2020–2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge. The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.

Manufacturer campaign id N811 Kind Service campaign (also filed as Other) Manufacturer date Jul 10, 2024 Received by NHTSA Jun 7, 2024 Components Electrical System, Unknown Or Other First dated May 17, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N811 v2Service campaignJul 10, 202411006121not yet checked
N811 RANGE ROVEROtherJun 21, 202411003821not yet checked
N811 DISCOVERYOtherJun 21, 202411003820not yet checked
N811 DEFENDEROtherJun 21, 202411003819not yet checked
N811-RANGE ROVEROtherMay 17, 202411001268not yet checked
N811-DISCOVERYOtherMay 17, 202411001267not yet checked
N811-DEFENDEROtherMay 17, 202411001266not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Land Rover N811 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N811 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N811 cover?

The manufacturer filed it against 6 model years: 2022 Land Rover Defender, 2021 Land Rover Defender, 2020 Land Rover Defender, 2022 Land Rover Discovery, 2021 Land Rover Discovery, 2021 Land Rover Range Rover. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.