Kia warranty extension WTY040
What it saysCAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional information. NHTSA’s full summary ↓
Kia filed this with NHTSA as a warranty extension dated Sep 21, 2024, received Aug 15, 2024, about the suspension — 7 documents under this number: WTY040_TSB_R1, WTY040_TSB, WTY040_REIMB, WTY040_OWNR and 3 more. It names 5 model years (2020–2024). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program (WTY040)’ to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with ‘self-leveling’ rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| WTY040_TSB_R1 | Warranty extension | Sep 21, 2024 | 11008052 | not found |
| WTY040_TSB | Warranty extension | Sep 11, 2024 | 11007862 | not found |
| WTY040_REIMB | Warranty extension | Aug 20, 2024 | 11006430 | PDF, 145 KB |
| WTY040_OWNR | Warranty extension | Aug 19, 2024 | 11006428 | PDF, 176 KB |
| WTY040_QA | Warranty extension | Aug 15, 2024 | 11006429 | PDF, 134 KB |
| WTY040_DPSM | Warranty extension | Aug 15, 2024 | 11006427 | PDF, 91 KB |
| WTY040_DP | Warranty extension | Aug 15, 2024 | 11006426 | PDF, 112 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 1,921 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group2 other manufacturer communications filed against the Kia Telluride under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PS750 | Service bulletin | Sep 25, 2023 | PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Dr… |
| TSB_CHA113_R1 | Service bulletin | Jul 25, 2023 | TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE - This bulletin has been revised to include additional information. New/revis… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia WTY040 a recall?
No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the WTY040 repair free?
A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does WTY040 cover?
The manufacturer filed it against 5 model years: 2024 Kia Telluride, 2023 Kia Telluride, 2022 Kia Telluride, 2021 Kia Telluride, 2020 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2020-2024 MY Telluride: built on or before 14 Sep 2023; 2020-2024 MY Telluride: built on or before 12 May 2023 — the build date is on the certification label in the driver’s door jamb.