Kia bulletin TSB_FUE064
What it saysThis bulletin provides information associated with the 'Fuel Pump Warranty Extension Program' (WTY033) to inspect the low-pressure fuel pump on 2018-2019MY Sorento (UMa) vehicles produced from March 31, 2017 through… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Jul 13, 2023, received Aug 3, 2023, about the fuel/propulsion system. It names 2 model years (2018–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: FUEL PUMP INSPECTION AND UPPER FUEL PUMP MODULE REPLACEMENT - This bulletin provides information associated with the 'Fuel Pump Warranty Extension Program' (WTY033) to inspect the low-pressure fuel pump on 2018-2019MY Sorento (UMa) vehicles produced from March 31, 2017 through July 24, 2019. The low-pressure fuel pump in the subject vehicles may develop a fuel leak over time and after prolonged exposure to extreme high temperature due to insufficient thickness of the fuel pump port. The vehicleâs warranty for this issue will be extended from 5 years/60,000 miles to 15 years / unlimited miles, whichever comes first, starting from the date the vehicle was first put into service.
Trouble codes it names: C2500 all 1 read from the document itself; NHTSA’s summary names none
One of the 357 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_FUE064 | Service bulletin | Jul 13, 2023 | 10240320 | PDF, 602 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 232A14I0 | — | 0.5 hrs |
| 232A14R0 | — | 1.2 hrs |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 682 complaints with NHTSA since 2015. 42 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group8 other manufacturer communications filed against the Kia Sorento under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| CA2505 | Service bulletin | Oct 17, 2025 | TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) THETA III 2.5L GDI (CA2505) - This bulletin has been revised to… |
| TSB_FUE066_CLSD | Service bulletin | Jun 30, 2025 | TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) - CLOSED AND SUPERSEDED BY FUE068/CA2505 - This bulletin is now… |
| WTY034 | Warranty extension | Mar 27, 2025 | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Servi… |
| TSB_ENG247 | Service bulletin | Jul 28, 2023 | TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related… |
| WTY033_QA | Service bulletin | Jun 30, 2023 | WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the announcement to the vehicle owners that Kia is extending the New Vehicle Limit… |
| WTY033_REIMB | Service bulletin | Jun 27, 2023 | WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising the… |
| WTY033_DPSM | Service bulletin | Jun 27, 2023 | WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle… |
| WTY033_DP | Service bulletin | Jun 27, 2023 | WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia TSB_FUE064 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB_FUE064 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB_FUE064 cover?
The manufacturer filed it against 2 model years: 2019 Kia Sorento, 2018 Kia Sorento. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2018-2019MY Sorento (UMa): built 31 Mar 2017 – 24 Jul 2019; Sorento (UMa): built 31 Mar 2017 – 24 Jul 2019 — the build date is on the certification label in the driver’s door jamb.