Kia bulletin TSB_ELE308
What it saysThis bulletin provides information to inspect the rear heater control operation on certain 2024MY Telluride (ON) vehicles produced from June 13, 2023 through July 24, 2023, which may exhibit abnormal communication… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Oct 5, 2023, received Nov 3, 2023, about the equipment. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Kia Telluride bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR HVAC OPERATION INSPECTION AND REPLACEMENT (SA544) - This bulletin provides information to inspect the rear heater control operation on certain 2024MY Telluride (ON) vehicles produced from June 13, 2023 through July 24, 2023, which may exhibit abnormal communication with the AVN head unit, causing the touchscreen controls to be inoperative when attempting to adjust the heating ventilation air conditioning (HVAC) settings. It is possible that during assembly, the affected vehicle may have a rear Heater & A/C Control Unit installed with the incorrect software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_ELE308 | Service bulletin | Oct 5, 2023 | 10243926 | PDF, 494 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| S9300W | K 0 (SA544) Rear Heater Control Function Operation Inspection 230A04I | 0.2 hrs |
| 230A04I0 | Rear Heater Control Function Operation Inspection | 0.2 hrs |
| 230A04R0 | Rear Heater Control Operation Function Inspection + Replacement | 0.3 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the video (touch)screen/monitor/unit for the 2024 Telluride →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Kia bulletins for the Telluride
A weekly email, sent only in a week when Kia files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 227 complaints with NHTSA since 2015. 87 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
After owning this brand new car for less than 2 months, I've had 2 rocks hit my windshield and resulting in cracks. Those rocks were not big and I wouldn't have expected those to result in actual windshield cracks.
2024 Kia Telluride · Visibility/Wiper · filed with NHTSA Feb 16, 2024 · ODI 11572432
The contact's father owns a 2024 Kia Telluride. The contact stated that after parking the vehicle while away from home, the entire instrument panel had gone blank upon the start of the engine without warning.
2024 Kia Telluride · Electrical System · filed with NHTSA Feb 26, 2024 · ODI 11574010
In depth: 2024 Kia Telluride electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group1 other manufacturer communication filed against the Kia Telluride under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_ELE320 | Service bulletin | Dec 7, 2023 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to updat… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia TSB_ELE308 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB_ELE308 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does TSB_ELE308 cover?
The manufacturer filed it against 1 model year: 2024 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024MY Telluride (ON): built 13 Jun 2023 – 24 Jul 2023; Telluride (ON): built 13 Jun 2023 – 24 Jul 2023 — the build date is on the certification label in the driver’s door jamb.