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Manufacturer communication · Service bulletin

Kia bulletin SC303Z

What it saysSUBSEQUENT REPAIR ACTION: RIGHT FRONT DRIVESHAFT INSPECTION AND REPLACEMENT (SC303Z) - This bulletin provides information to inspect and, if necessary, replace the right front driveshaft on certain 2020-2024MY Telluride… NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Aug 30, 2024, received Sep 3, 2024, about the power train — 1 document under this number: SC303Z_TSB. It names 5 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2020-2024MY Telluride (ON) 9 Jan 2019 – 19 Oct 2023 “Manufactured from January 9, 2019 through October 19, 2023”
Telluride (ON) 9 Jan 2019 – 19 Oct 2023 “Telluride (ON) January 9, 2019 to October 19, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: RIGHT FRONT DRIVESHAFT INSPECTION AND REPLACEMENT (SC303Z) - This bulletin provides information to inspect and, if necessary, replace the right front driveshaft on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through October 19, 2023 that previously had the campaign SC303 completed.

Manufacturer campaign id SC303Z Kind Service bulletin Manufacturer date Aug 30, 2024 Received by NHTSA Sep 3, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC303Z_TSBService bulletinAug 30, 202411006805PDF, 1,529 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
240A29I0—0.2 hrs
S9480(SC303Z) Driveshaft Gap Clearance Inspection #1 (OK) 240A29I0.2 hrs
240A29I1—0.7 hrs
240A29R0Inspection #1 (NG) Bearing Bracket Spline Teeth Inspection #2 (NG) Bearing & Bracket…1.1 hrs
240A29R1Inspection #1 (NG) Bearing Bracket Spline Teeth Inspection #2 (NG) Bearing & Bracket…1.1 hrs

Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 1,908 complaints with NHTSA since 2015. 148 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Kia Telluride, the 13 owners who gave an odometer reading for Power Train reported it at a median of 9,500 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

My new AWD 2022 Kia Telluride vibration/ humming at 65 mph and above from day 1. It’s been in service 5 times and they are not able to fix the problem. The dealership we bought it from didn’t even admit there is a problem so we had to take it to another dealership which actually admitted there is a problem.

2022 Kia Telluride · Power Train · filed with NHTSA Dec 24, 2021 · ODI 11444915

Shortly after purchasing this AWD vehicle, there is a distinct vibration at highway speeds. The vibration starts at 67 MPH and is there until speeds exceed 75 MPH, where things start to smooth out once again. There is also an odd noise inside the vehicle while the vehicle is traveling in this speed range.

2020 Kia Telluride · Power Train · filed with NHTSA Aug 30, 2019 · ODI 11252376

Lack of acceleration when in snow mode. The car decreased speed and I couldn’t get it to increase The car is at dealership now It has happen 7 times and I haven’t even had my first payment. No warning was given I have a video of it. It will not let me upload it

2023 Kia Telluride · Power Train · filed with NHTSA Apr 22, 2023 · ODI 11518474

In depth: 2020 Kia Telluride transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

13 other manufacturer communications filed against the Kia Telluride under the same component group (power train), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
TSB_CHA129_R1Service bulletinSep 23, 2026TECHNICAL SERVICE BULLETIN: AWD COUPLER NOISE/VIBRATION LOGIC IMPROVEMENT (Revision 1) - This bulletin has been revised to include additiona…
CA2604Service bulletinAug 25, 2026TECHNICAL SERVICE BULLETIN: ELECTRIC OIL PUMP REPLACEMENT (CA2604) - This bulletin provides the procedure to replace the Electric Oil Pump…
SA648Service bulletinJun 26, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRANSAXLE ASSEMBLY REPLACEMENT (SA648) - This bulletin has been revised to include additional in…
TSB_CHA129Service bulletinMay 23, 2026TECHNICAL SERVICE BULLETIN: AWD COUPLER NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive…
TSB_CHA128_CLSDService bulletinMay 23, 2026TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE/VIBRATION LOGIC IMPROVEMENT) - CLOSED & SUPERSEDED BY CHA129 - This bulletin is now closed an…
TSB_CHA128Service bulletinApr 30, 2025TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive…
TSB_TRA046_R5Service bulletinApr 17, 2025TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/rev…
TSB_TRA089_R1Service bulletinApr 10, 2025TECHNICAL SERVICE BULLETIN: TCM MIL ON DTC P074100 LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC303Z a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC303Z repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does SC303Z cover?

The manufacturer filed it against 5 model years: 2024 Kia Telluride, 2023 Kia Telluride, 2022 Kia Telluride, 2021 Kia Telluride, 2020 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2020-2024MY Telluride (ON): built 9 Jan 2019 – 19 Oct 2023; Telluride (ON): built 9 Jan 2019 – 19 Oct 2023 — the build date is on the certification label in the driver’s door jamb.