Kia bulletin SC288_STKR
What it saysVoluntary emissions service campaign completion sticker NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Apr 29, 2024, received May 6, 2024, about the fuel/propulsion system. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSC288_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SC288_STKR | Service bulletin | Apr 29, 2024 | 10253805 | PDF, 274 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 432 complaints with NHTSA since 2015. 317 of them name Fuel/Propulsion System, Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Kia K5, the 12 owners who gave an odometer reading for Fuel/Propulsion System reported it at a median of 115,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I stop by another gas station miles later.
2023 Kia K5 · Fuel/Propulsion System · filed with NHTSA Aug 26, 2024
Beginning only about 6 months after I purchased the vehicle, the audio system intermittently screams at me, blasting at over 800 decibels road, engine noise and audio interference noises so that I cannot hear the radio, the telephone, turn it off or down, even when the audio infotainment system is not running.
2024 Kia K5 · Electrical System · filed with NHTSA Sep 14, 2026
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery.
2022 Kia K5 · Electrical System · filed with NHTSA Dec 27, 2022
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group3 other manufacturer communications filed against the Kia K5 under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SC288 | Emissions | Jan 16, 2026 | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE… |
| SA612 | Service bulletin | Jun 10, 2025 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PARTS COLLECTION SERVICE ACTION: PCSV REPLACEMENT (SA612) CLOSED - This bulletin is now closed.… |
| TSB_ENG247 | Service bulletin | Jul 28, 2023 | TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SC288_STKR a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SC288_STKR repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SC288_STKR cover?
The manufacturer filed it against 4 model years: 2024 Kia K5, 2023 Kia K5, 2022 Kia K5, 2021 Kia K5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.