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Manufacturer communication · Service bulletin

Kia bulletin SC268_STKR

What it saysVoluntary emissions service campaign completion sticker NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Jul 5, 2023, received Aug 2, 2023, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

SC268_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

Kind Service bulletin Manufacturer date Jul 5, 2023 Received by NHTSA Aug 2, 2023 Components Equipment, Engine, Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC268_STKRService bulletinJul 5, 202310239728PDF, 200 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the owners/service/other manual for the 2023 Sportage →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Kia bulletins for the Sportage

A weekly email, sent only in a week when Kia files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 311 complaints with NHTSA since 2015. 71 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Kia Sportage, the 12 owners who gave an odometer reading for Engine reported it at a median of 47,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed was reduced to 10 mph at traffic putting my self and other in danger . 3.

2023 Kia Sportage · Engine · filed with NHTSA Jan 1, 2026 · ODI 11708252

In depth: 2023 Kia Sportage engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

6 other manufacturer communications filed against the Kia Sportage under the same component group (equipment), newest first.

NumberKindDatedNHTSA’s summary
SC285Service bulletinJan 16, 2024TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: VEHICLE EMISSIONS CONTROL INFORMATION (VECI) LABEL REPLACEMENT (SC285) - T…
SC285_DPSMService bulletinJan 16, 2024VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - DEALER PARTS AND SERVICE MANAGER MEMO - This document is the a…
SC285_HOW_TOService bulletinJan 2, 2024VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HOW TO INSTRUCTIONS LABEL INSTALLATION (SC285) - This document is to guide vehicle owners on how to in…
SC285_DPService bulletinJan 2, 2024VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC285) - This document is the announcement to the dealer Parts and Service Mana…
TSB_ELE303_R1Service bulletinSep 28, 2023This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles…
TSB_ELE303Service bulletinAug 31, 2023TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC268_STKR a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC268_STKR repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does SC268_STKR cover?

The manufacturer filed it against 1 model year: 2023 Kia Sportage. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.