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Manufacturer communication · Over-the-air update

Kia bulletin SA577

Kia filed this with NHTSA as a over-the-air update dated Jul 10, 2024, received Jun 13, 2024, about the electrical system — 3 documents under this number: TSB_ELE346_R1, OTA_ELE346, TSB_ELE346. It names 1 model year (2024). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VCMS RESERVED BATTERY CHARGING LOGIC IMPROVEMENT (SA577) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Vehicle Charging Management System (VCMS) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through April 1, 2024. The vehicle’s High Voltage Battery (HVB) can be scheduled to charge at a specific date/time using the scheduled charging feature. The affected vehicles might experience inoperable High Voltage Battery (HVB) charging issues when the scheduled charging feature is enabled. This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.

Manufacturer campaign id SA577 Kind Over-the-air update (also filed as Service bulletin) Manufacturer date Jul 10, 2024 Received by NHTSA Jun 13, 2024 Components Electrical System, Fuel/Propulsion System First dated Jun 6, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_ELE346_R1Service bulletinJul 10, 202411004387not yet checked
OTA_ELE346Over-the-air updateJun 7, 202411001606not yet checked
TSB_ELE346Service bulletinJun 6, 202411001604not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SA577 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA577 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SA577 cover?

The manufacturer filed it against 1 model year: 2024 Kia EV9. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.