Jeep bulletin 17-003-25
What it says"Rear Shock Absorber Noise Customers may experience the following: A metallic knocking noise in the rear suspension when driving on uneven surfaces. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated May 29, 2025, received Jun 2, 2025, about the suspension. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Jeep Renegade bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Rear Shock Absorber Noise Customers may experience the following: ● A metallic knocking noise in the rear suspension when driving on uneven surfaces. This bulletin involves replacing one or both of the rear shock absorbers."
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 17-003-25 | Service bulletin | May 29, 2025 | 11018864 | PDF, 130 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68631654AA | Mopar | — | eBay Motors → |
| 68751479AA | Mopar | — | eBay Motors → |
| 68751483AA | Mopar | — | eBay Motors → |
| 68669263AA | Mopar | — | eBay Motors → |
| 68669408AA | Mopar | — | eBay Motors → |
| 68631708AA | Mopar | — | eBay Motors → |
| 68751485AA | Mopar | — | eBay Motors → |
| 68752158AA | Mopar | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 02-30-04-95 | Rear Shock Absorber - Replace Left or Right (1 - Semi-Skilled) 17 - Rear Suspension | 1.3 hrs |
| 02-30-04-96 | Rear Shock Absorber - Replace Both Sides (1 - Semi-Skilled) 17 - Rear Suspension | 1.9 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Jeep Renegade.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Jeep bulletins for the Renegade
A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 47 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group2 other manufacturer communications filed against the Jeep Renegade under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 17-005-26 | Service bulletin | Oct 16, 2026 | Not applicable to vehicles built for US market. Rear Wheel Bearing Noise The customer may notice the following: SYMPTOM: ● Rear wheel bearin… |
| 9100229 | Service bulletin | Sep 20, 2023 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 17-003-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 17-003-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 17-003-25 cover?
The manufacturer filed it against 3 model years: 2023 Jeep Renegade, 2022 Jeep Renegade, 2024 Jeep Renegade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 30 May 2023 — the build date is on the certification label in the driver’s door jamb.