Jeep bulletin 0822923
What it saysFlash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Oct 12, 2023, received Dec 18, 2023, about the electrical system. It names 7 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Jeep bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0822923 | Service bulletin | Oct 12, 2023 | 10247477 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Jeep bulletins for one of these models
A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 485 complaints with NHTSA since 2015. 192 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block…
2021 Jeep Compass · Electrical System · filed with NHTSA Feb 10, 2024 · ODI 11571145
Since May 2024, my 2022 Jeep Renegade Sport has developed serious safety-related issues involving the fuel/propulsion system, power train, and electrical systems. Specific incidents include: Strong fuel vapor odor detected both inside and outside the vehicle, even when parked, raising inhalation and ignition hazard concerns.
2022 Jeep Renegade · Electrical System · filed with NHTSA Apr 28, 2025 · ODI 11657396
I purchased this vehicle a year ago. About 2 months ago I started having problems getting the vehicle to start. AAA & Geico have come several times to jump me. The vehicle also states High coolant temperature sometimes when it does this. At one point it would not go over 35 mph.
2020 Jeep Compass · Electrical System · filed with NHTSA Mar 21, 2022 · ODI 11457667
In depth: 2020 Jeep Compass electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group164 other manufacturer communications filed against these Jeep models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-391-26 | Service bulletin | Oct 22, 2026 | Not applicable to vehicles built for US market. Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● T… |
| 9100652 | Service bulletin | Oct 14, 2026 | FUSE BLOCK - PWR DISTRIBUTION 1) False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and… |
| 08-287-26 | Service bulletin | Sep 23, 2026 | Not applicable to vehicles built for US market. R1H Radio Update to U41.17 - Dealer Option Customers may experience one or more of the follo… |
| OTHERDOC_180 | Other | Sep 8, 2026 | Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stabilit… |
| 9100900 | Service bulletin | Sep 8, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 08-327-26 | Service bulletin | Sep 2, 2026 | Not applicable to vehicles built for US market. Carrier Motor Malfunction **Customers may experience the following: SYMPTOM: ● Grinding nois… |
| 08-314-26 | Service bulletin | Aug 26, 2026 | Headlamp And Dash Wiring Not Secure Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: ex… |
| 08-324-26 | Service bulletin | Aug 25, 2026 | Not applicable to vehicles built for US market. Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 0822923 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0822923 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0822923 cover?
The manufacturer filed it against 7 model years: 2021 Jeep Compass, 2020 Jeep Compass, 2023 Jeep Renegade, 2022 Jeep Renegade, 2021 Jeep Renegade, 2020 Jeep Renegade and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.