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Manufacturer communication · Service bulletin

Jeep bulletin 0814623

What it saysFlash: Electric Power Steering (EPS) Module Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Oct 4, 2023, received Aug 21, 2023, about the steering — 3 documents under this number. It names 2 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Flash: Electric Power Steering (EPS) Module Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C2217-00 - Electric Power Steering Module Internal. ? C221F-00 - ECU Not Initialized. ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. **The following software enhancement is available: ? Improved diagnostics for DTC C2217.** The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering light in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

Trouble codes it names: C2217

Kind Service bulletin Manufacturer date Oct 4, 2023 Received by NHTSA Aug 21, 2023 Components Steering, Electrical System First dated Jun 16, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
0814623Service bulletinOct 4, 202310247467not found
0814623Service bulletinAug 11, 202310243250not found
0814623Service bulletinJun 16, 202310241098not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 268 complaints with NHTSA since 2015. 186 of them name Electrical System, Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2022 Jeep Wagoneer, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 33,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

2022 Jeep Grand Wagoneer Series II. THIA WHOLE VEHICLE IS A DEATH TRAP!! Since owning this vehicle it's been one issue after another with one dealership visit "repair" after another. With each repair the vehicle gets worse and the problems aren't fixed. My vehicle has been in & our of service over 20 times in the passed year.

2022 Jeep Grand Wagoneer · Steering · filed with NHTSA Oct 6, 2023

Started with the cold weather in December. I got a notification that I need to service the Power Steering system. Lasted for two drives and then went away. Approximately two weeks later, while driving my family in town, the power steering light came on again. Came to a stop at a stop sign and the car put itself in Park.

2022 Jeep Wagoneer · Electrical System · filed with NHTSA Jan 9, 2023

At two thousand miles the power steering went dead. Limped it home as I was told it would be difficult to drive but not unmanageable. Once I drove 35 miles home the dealership said bring it in and we can get you a loaner. On driving to the dealership the power steering turned on for half a second.

2022 Jeep Wagoneer · Steering · filed with NHTSA Jul 22, 2022

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

28 other manufacturer communications filed against these Jeep models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
19-003-26Service bulletinAug 28, 2026Vehicle Pulls To The Right The technician or customer may notice the following: SYMPTOM: ● Vehicle pulls slightly to the right while driving…
S2523000053 REV. BService bulletinAug 3, 2026Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
113824Service bulletinAug 3, 2026GEAR - RACK AND PINION
9100532 REV1Service bulletinMay 14, 2026Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, hea…
08-164-26Service bulletinApr 18, 2026Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SY…
111138Service bulletinMar 30, 2026MODULE - STEERING WHEEL
S2219000004 REV. AService bulletinMar 18, 2026Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
109416Service bulletinJan 6, 2026MODULE - STEERING WHEEL

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

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Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 0814623 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0814623 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 0814623 cover?

The manufacturer filed it against 2 model years: 2022 Jeep Grand Wagoneer, 2022 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.