Jeep bulletin 08-142-25
What it saysFlash: Power Liftgate Module (PLGM) Updates Customers may experience **one or more of** the following symptoms: **The power liftgate will not open. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Nov 21, 2025, received May 6, 2025, about the electrical system — 2 documents under this number: 08-142-25 REV. A and 1 more. It names 2 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Power Liftgate Module (PLGM) Updates Customers may experience **one or more of** the following symptoms: ● **The power liftgate will not open. ● The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. ● After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. ● Vehicle will not start due to a depleted battery.** ● The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves **inspecting and possibly** updating the PLGM with the latest software.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-142-25 REV. A | Service bulletin | Nov 21, 2025 | 11025697 | |
| 08-142-25 | Service bulletin | May 3, 2025 | 11017987 | PDF, 133 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 18-19-17-Z1 | Inspect Software Level | 0.2 hrs |
| 18-19-17-Z2 | Inspect and Reprogram Module | 0.1 hrs |
| 18-19-17-57 | Reprogram Power Liftgate Module (PLGM) | 0.1 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 135 complaints with NHTSA since 2015. 79 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Jeep Grand Wagoneer L. The contact stated that while driving at an undisclosed speed, the rear passenger's side window trim was flapping and had partially detached. Additionally, there was an unknown rear seat belt message displayed while starting and driving the vehicle.
2024 Jeep Grand Wagoneer · Structure · filed with NHTSA Aug 18, 2026 · ODI 11757764
While driving the Wagoneer it shut down in the middle of road while at a stop light, and did a “hard” reset where all the systems had to boot back up before being able to start the Jeep. I reached out to local Jeep and to Service, and was told to bring it down so that they could run a scan.
2024 Jeep Wagoneer · Electrical System · filed with NHTSA Nov 1, 2026 · ODI 11774976
Screens keep shutting off or freezing. Makes a buzzing noise through the speakers on occasion. Happens almost daily and sometimes multiple times a day
2024 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Oct 25, 2026 · ODI 11773475
In depth: 2024 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group280 other manufacturer communications filed against these Jeep models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-405-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or unlock… |
| 08-404-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| 08-403-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or unlock… |
| 08-402-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| S2508000037 REV. A | Service bulletin | Oct 22, 2026 | No Start, Passive Entry Inoperative |
| 9100944 | Service bulletin | Oct 15, 2026 | FUSE BLOCK RR - PWR DISTRIBUTI A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B… |
| 9100943 | Service bulletin | Oct 15, 2026 | FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B… |
| 08-375-26 | Service bulletin | Oct 14, 2026 | Tow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: ● Tow Nav menu option is grayed out and cannot be… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 08-142-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-142-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 08-142-25 cover?
The manufacturer filed it against 2 model years: 2024 Jeep Grand Wagoneer, 2024 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.