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Manufacturer communication · Service campaign

Isuzu service campaign V2403

Isuzu filed this with NHTSA as a service campaign dated Jul 22, 2024, received Aug 5, 2024, about the engine — 1 document under this number: CB24-L-001. It names 3 model years (2022–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

CUSTOMER SATISFACATION CAMPAIGN_ ISUZU HAS DETERMINED THAT CERTAIN 2022 – 2024MY ISUZU N-SERIES VEHICLES EQUIPPED WITH 5.2L (4HK1) DIESEL ENGINES AND OPTION (IE1) 4-WHEEL DISC BRAKES WERE BUILT WITH AN ENGINE CONTROL MODULE (ECM) AND DIESEL EXHAUST FLUID CONTROL UNIT (DCU) CONTAINING AN ON BOARD DIAGNOSTIC (OBD) CALIBRATION ERROR FOR DIAGNOSTIC TROUBLE CODES (DTC) P2201 NOX SENSOR CIRCUIT PERFORMANCE SENSOR 1 AND P20EE DIESEL EXHAUST FLUID (DEF) SYSTEM NOX TRAP LOW EFFICIENCY.

Manufacturer campaign id V2403 Kind Service campaign Manufacturer date Jul 22, 2024 Received by NHTSA Aug 5, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
CB24-L-001Service campaignJul 22, 202411005679not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2022 Isuzu N-Series; 2023 Isuzu N-Series; 2024 Isuzu N-Series.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Isuzu V2403 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the V2403 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does V2403 cover?

The manufacturer filed it against 3 model years: 2022 Isuzu N-Series, 2023 Isuzu N-Series, 2024 Isuzu N-Series. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.