International service campaign 25104
What it saysMODELS INVOLVED: International® MV™ Series trucks NHTSA’s full summary ↓
International filed this with NHTSA as a service campaign dated Aug 4, 2025, received Sep 3, 2025, about the electrical system. It names 15 model years (2017–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMODELS INVOLVED: International® MV™ Series trucks
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25104 | Service campaign | Aug 4, 2025 | 11022454 | PDF, 212 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2021 International EMV; 2022 International EMV; 2023 International EMV; 2024 International EMV; 2025 International EMV; 2017 International MV; 2018 International MV; 2019 International MV; 2020 International MV; 2021 International MV; 2022 International MV; 2023 International MV; 2024 International MV; 2025 International MV; 2026 International MV.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the electrical system
Source: same model, same component group2 other manufacturer communications filed against these International models under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26101 | Service campaign | May 22, 2026 | Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a… |
| 24106 | Service campaign | Aug 25, 2025 | Air Conditioning Human Machine Interface (HMI) Panel and Electronic Control Unit (ECU) Software Update |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for International, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is International 25104 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the 25104 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 25104 cover?
The manufacturer filed it against 15 model years: 2021 International EMV, 2022 International EMV, 2023 International EMV, 2024 International EMV, 2025 International EMV, 2017 International MV and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.