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Manufacturer communication · Service campaign

International service campaign 24106

What it saysAir Conditioning Human Machine Interface (HMI) Panel and Electronic Control Unit (ECU) Software Update NHTSA’s full summary ↓

International filed this with NHTSA as a service campaign dated Aug 25, 2025, received Sep 2, 2025, about the electrical system. It names 5 model years (2021–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Air Conditioning Human Machine Interface (HMI) Panel and Electronic Control Unit (ECU) Software Update

Manufacturer campaign id 24106 Kind Service campaign Manufacturer date Aug 25, 2025 Received by NHTSA Sep 2, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24106Service campaignAug 25, 202511022306PDF, 800 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2021 International EMV; 2022 International EMV; 2023 International EMV; 2024 International EMV; 2025 International EMV.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

More bulletins about the electrical system

Source: same model, same component group

2 other manufacturer communications filed against the International EMV under the same component group (electrical system), newest first.

NumberKindDatedNHTSA’s summary
26101Service campaignMay 22, 2026Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a…
25104Service campaignAug 4, 2025MODELS INVOLVED: International® MV™ Series trucks

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for International, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is International 24106 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the 24106 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 24106 cover?

The manufacturer filed it against 5 model years: 2021 International EMV, 2022 International EMV, 2023 International EMV, 2024 International EMV, 2025 International EMV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.