Infiniti bulletin ITB25-006
Infiniti filed this with NHTSA as a service bulletin dated May 9, 2025, received Jun 4, 2025, about the suspension. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVEHICLE DISPLAYS “HEIGHT CONTROL SUSPENDED PLEASE WAIT FOR SYSTEM TO COOL� IF YOU CONFIRM The vehicle displays “Height control suspended Please wait for system to cool�, AND DTC C1C62-4B for “Control Unit� is stored in the Air Suspension Electronic Control Unit (ECU). ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current Air Suspension ECU part number. 2. Reprogram the Air Suspension ECU, if applicable. HINT: The Air Suspension ECU is part of the Air Compressor Assembly. 3. Erase all DTCs.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ITB25-006 | Service bulletin | May 9, 2025 | 11019067 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Infiniti ITB25-006 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ITB25-006 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does ITB25-006 cover?
The manufacturer filed it against 1 model year: 2025 Infiniti QX80. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.