Infiniti bulletin ITB25-005
Infiniti filed this with NHTSA as a service bulletin dated Mar 19, 2025, received Mar 25, 2025, about the unknown or other. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAIR CONDITIONING IS INOPERATIVE WITH LEAK FROM HIGH/LOW SIDE PIPE JUNCTION IF YOU CONFIRM The client states that the A/C is not blowing cold or is blowing warm on driver’s side vents, AND Leak detection dye is confirmed as present on the high-pressure and low-pressure A/C pipe junction blocks. HINT: See Refrigerant Leak Examples on page 2. ACTION Replace the A/C High-Pressure and Low-Pressure Pipe. · Refer to the ESM: VENTILATION, HEATER & AIR CONDITIONER > HEATER & AIR CONDITIONING SYSTEM > REMOVAL AND INSTALLATION > COOLER PIPE AND HOSE > HIGH-PRESSURE AND LOW-PRESSURE PIPE > Removal
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| ITB25-005 | Service bulletin | Mar 19, 2025 | 11015912 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Infiniti ITB25-005 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ITB25-005 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does ITB25-005 cover?
The manufacturer filed it against 2 model years: 2025 Infiniti QX60, 2024 Infiniti QX60. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.