Infiniti bulletin ITB25-005
What it saysAIR CONDITIONING IS INOPERATIVE WITH LEAK FROM HIGH/LOW SIDE PIPE JUNCTION IF YOU CONFIRM The client states that the A/C is not blowing cold or is blowing warm on driver’s side vents, AND Leak detection dye is confirmed… NHTSA’s full summary ↓
Infiniti filed this with NHTSA as a service bulletin dated Mar 19, 2025, received Mar 25, 2025. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
AIR CONDITIONING IS INOPERATIVE WITH LEAK FROM HIGH/LOW SIDE PIPE JUNCTION IF YOU CONFIRM The client states that the A/C is not blowing cold or is blowing warm on driver’s side vents, AND Leak detection dye is confirmed as present on the high-pressure and low-pressure A/C pipe junction blocks. HINT: See Refrigerant Leak Examples on page 2. ACTION Replace the A/C High-Pressure and Low-Pressure Pipe. · Refer to the ESM: VENTILATION, HEATER & AIR CONDITIONER > HEATER & AIR CONDITIONING SYSTEM > REMOVAL AND INSTALLATION > COOLER PIPE AND HOSE > HIGH-PRESSURE AND LOW-PRESSURE PIPE > Removal
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ITB25-005 | Service bulletin | Mar 19, 2025 | 11015912 | PDF, 1,586 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 92450-6SA0A | PIPE-FRONT COOLER, LOW | 1 | eBay Motors → |
| 92450-6SA5A | PIPE-FRONT COOLER, LOW | 1 | eBay Motors → |
| 92473-N823A | SEAL – O RING | 2 | eBay Motors → |
| 92471-N823A | SEAL – O RING | 1 | eBay Motors → |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Infiniti’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 40 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Infiniti, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Infiniti ITB25-005 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ITB25-005 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does ITB25-005 cover?
The manufacturer filed it against 2 model years: 2025 Infiniti QX60, 2024 Infiniti QX60. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or after 1 Dec 2023 — the build date is on the certification label in the driver’s door jamb.