Hyundai service campaign TCY
What it saysCertain 2025MY IONIQ 5 vehicles (NEA EV) may be missing the license plate bracket mounting holes in the rear bumper cover. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service campaign dated Jul 31, 2025, received Jun 10, 2025 — 2 documents under this number: 25-01-037H-1 TSB, 25-01-037H TSB. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain 2025MY IONIQ 5 vehicles (NEA EV) may be missing the license plate bracket mounting holes in the rear bumper cover. This bulletin provides instructions to inspect, and if needed replace the rear bumper cover with the mounting holes to accommodate the installation of the license plate bracket.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-01-037H-1 TSB | Service campaign | Jul 31, 2025 | 11021409 | PDF, 2,348 KB |
| 25-01-037H TSB | Service campaign | Jun 5, 2025 | 11019409 | PDF, 3,104 KB |
What the document itself lists
The manufacturer titles it “REAR BUMPER MISSING LICENSE PLATE MOUNTING HOLES”.
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 86612-PI020 | SEL, Limited Trim | 1 |
| 86650-PI000CA | SE Trim | 1 |
| 88610-PI530 | XRT Trim | 1 |
| 14206-08250B | Clip | — |
| 84747-2L000 | Clip-Trim Mounting | — |
| 87756-1F000 | Clip-Side Garnish Mounting | — |
| 86157-37000 | Clip-Cowl Top Cover Mounting | — |
| 86629-GI000 | Pad-Sealing | — |
| 86612-PI000 | — | — |
| 86610-PI530 | — | — |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 50DV04I0 | Rear Lower Bumper Cover Inspection (SEL & Limited Trim) | 0.2 hrs |
| 50DV04I2 | Rear Upper Bumper Cover Inspection (XRT Trim) 86610-PI530 50DV04R0 Rear Lower Bumper… | 1.5 hrs |
| 50DV04R0 | Rear Lower Bumper Cover Inspection/Replacement (SEL & Limited Trim) | 1.5 hrs |
Read by machine from the document NHTSA serves (16 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 318 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai TCY a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TCY repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does TCY cover?
The manufacturer filed it against 1 model year: 2025 Hyundai Ioniq 5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 12 Nov 2024 – 2 Jun 2025 — the build date is on the certification label in the driver’s door jamb.