Hyundai bulletin 25-BE-021H
What it saysCertain Tucson (NX4, NX4A) and Tucson Hybrid (NX4 HEV) vehicles may exhibit an improper fuel filler door opening or closing condition due to an inoperative fuel filler door release actuator. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Nov 14, 2025, received Nov 18, 2025, about the structure — 1 document under this number: 25-BE-021H TSB. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain Tucson (NX4, NX4A) and Tucson Hybrid (NX4 HEV) vehicles may exhibit an improper fuel filler door opening or closing condition due to an inoperative fuel filler door release actuator. This bulletin provides instructions to replace the fuel filler door release actuator.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-BE-021H TSB | Service bulletin | Nov 14, 2025 | 11025596 | PDF, 2,470 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 843 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group2 other manufacturer communications filed against the Hyundai Tucson under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-BD-007H | Service bulletin | Apr 10, 2024 | Certain 2023-2024MY Tucson (NX4a) vehicles may exhibit delamination of the C-pillar garnish. Follow the procedure in this TSB to replace the… |
| 23-BD-007H | Service bulletin | Apr 24, 2023 | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and co… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 25-BE-021H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-BE-021H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 25-BE-021H cover?
The manufacturer filed it against 3 model years: 2024 Hyundai Tucson, 2023 Hyundai Tucson, 2022 Hyundai Tucson. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022 – 2023 Tucson (NX4) 2.5L: built 23 Jan 2021 – 11 May 2023; 2022 – 2024 Tucson (NX4A) 2.5L: built 3 Feb 2021 – 13 Mar 2024; 2022 – 2023 Tucson Hybrid (NX4 HEV) 1.6L: built 20 Jan 2021 – 25 May 2023 — the build date is on the certification label in the driver’s door jamb.