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Manufacturer communication · Service bulletin

Hyundai bulletin 24-GI-003H

What it saysThis bulletin is a reminder to exercise caution when painting the Nexo, Fuel Cell Electric Vehicle (FCEV). NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated Mar 5, 2024, received Apr 2, 2024, about the electrical system. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin is a reminder to exercise caution when painting the Nexo, Fuel Cell Electric Vehicle (FCEV). During the painting processes, Volatile Organic Compounds (VOCs) may enter the fuel cell through openings or micro gaps in the intake or exhaust piping for the fuel cell. VOCs may damage certain components in the fuel cell causing reduced fuel-cell performance. VOC chemicals can harm the fuel cell system's performance. Precaution must be taken to seal openings for the fuel cell system before painting or placing Nexo in a curing oven.

Kind Service bulletin Manufacturer date Mar 5, 2024 Received by NHTSA Apr 2, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-GI-003HService bulletinMar 5, 202410252358PDF, 613 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Hyundai files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 7 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

2 other manufacturer communications filed against the Hyundai Nexo under the same component group (electrical system), newest first.

NumberKindDatedNHTSA’s summary
9C1Service campaignMay 8, 2025Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an i…
23-FL-005HService bulletinAug 16, 2023This bulletin provides information on how to properly vent Hydrogen from a Nexo FCEV for maintenance or repairs.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 24-GI-003H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-GI-003H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 24-GI-003H cover?

The manufacturer filed it against 3 model years: 2024 Hyundai Nexo, 2023 Hyundai Nexo, 2022 Hyundai Nexo. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.