Hyundai bulletin 24-DS-002H
What it saysCertain AWD 2024MY Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may experience scraping, rubbing, and/or grinding noise coming from underneath and rear of the vehicle under acceleration and turns due… NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated May 29, 2024, received Jun 4, 2024, about the fuel/propulsion system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain AWD 2024MY Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may experience scraping, rubbing, and/or grinding noise coming from underneath and rear of the vehicle under acceleration and turns due to interference between the propeller shaft and fuel tank heat protector.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-DS-002H | Service bulletin | May 29, 2024 | 11000903 | PDF, 856 KB |
What the document itself lists
The manufacturer titles it “FUEL TANK HEAT PROTECTOR NOISE INSPECTION AND ADJUSTMENT”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 31220F | F0 FUEL TANK HEAT PROTECTOR NOISE INSPECTION AND ADJUSTMENT | 0.7 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 193 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group2 other manufacturer communications filed against the Hyundai Santa Fe under the same component group (fuel/propulsion system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-FL-001H | Service bulletin | Jan 7, 2026 | Some vehicles equipped with a 2.5L GDI Theta III engine (non-Turbo) may exhibit one or more misfire DTCs due to the GDI fuel injectors leaki… |
| 25-FL-001H | Service bulletin | Jan 9, 2025 | Some vehicles equipped with a 2.5L GDI Theta III engine (non-Turbo) may exhibit one or more misfire DTCs due to the GDI injectors leaking in… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 24-DS-002H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-DS-002H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-DS-002H cover?
The manufacturer filed it against 1 model year: 2024 Hyundai Santa Fe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 11 Jan 2024 – 17 Apr 2024 — the build date is on the certification label in the driver’s door jamb.