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Manufacturer communication · Service bulletin

Hyundai bulletin 24-AT-001H-1

What it saysThis bulletin provides the procedure for updating the automatic transmission TCU (Transmission Control Unit) software to improve shift quality, judder and hesitation when accelerating. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated Dec 18, 2024, received Dec 21, 2024, about the power train. It names 4 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides the procedure for updating the automatic transmission TCU (Transmission Control Unit) software to improve shift quality, judder and hesitation when accelerating.

Manufacturer campaign id 24-AT-001H-1 Kind Service bulletin Manufacturer date Dec 18, 2024 Received by NHTSA Dec 21, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-AT-001H-1Service bulletinDec 18, 202411012043PDF, 345 KB

What the document itself lists

The manufacturer titles it “TCU UPDATE - ROUGH SHIFT AND HESITATION IMPROVED LOGIC”.

Parts the bulletin names

Part numberDescriptionQtyFind it
39100-2SDJ0——
39100-2SDK0——
39110-2S163——
39110-2S164——
39110-2S283——
39110-2S161——
39110-2S162——
39110-2S165——
39110-2S166——
39110-2S181——
39110-2S182——
39110-2S280——
39110-2S281——
39110-2S286——
39110-2S287——
39110-2S292——
39110-2S293——
39110-2S171——
39110-2S172——
39110-2S177——
39110-2S173——
39110-2S174——
39110-2S178——
39100-2SDE0——
39103-2SDG0——
39104-2SDH0——
39105-2SDJ0——

Labour operation and the time the manufacturer allows

OperationDescriptionTime
39110FH7 TCU Update0.4 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 999 complaints with NHTSA since 2015. 240 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I am very distracted with this NEW car. This is the second time this has happened to my brand new Hyundai Tucson PHEV 2022. I was reversing on a slope, I changed gears to Drive, and then suddenly my car got stuck and stayed on neutral for no reason. Can’t turn off the car, or even change gears anymore. This is terrible!

2022 Hyundai Tucson · Power Train · filed with NHTSA Jul 5, 2023 · ODI 11530552

The contact owns a 2022 Hyundai Sonata. The contact stated while driving 30 MPH, there was a delay while shifting into another gear. The contact stated that the chassis warning light was illuminated. The contact also stated that the front driver’s side door failed to latch and close properly.

2022 Hyundai Sonata · Power Train · filed with NHTSA Jul 24, 2023 · ODI 11534058

When I arrived in the parking lot and selected the R (reverse), the vehicle stayed in the D (Drive) although that it was moving backwards and was able to park it. The shift selector was stuck in DRIVE (Drive) leaving the vehicle on but not operational.

2021 Hyundai Sonata · Power Train · filed with NHTSA Apr 20, 2023 · ODI 11518107

In depth: 2022 Hyundai Santa Cruz transmission and drivetrain problems → · 2022 Hyundai Tucson transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

25 other manufacturer communications filed against these Hyundai models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
LA15Warranty extensionJul 27, 2026Certain Sonata (DN8) vehicles may exhibit a transmission oil leak at the bottom of the valve body cover due to a loose oil level plug that c…
26-AT-005HService bulletinJun 5, 2026This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed w…
26-AT-003HService bulletinMay 19, 2026Some Santa Fe (MX5A) and Santa Cruz (NXT) vehicles may exhibit a low idle or excessive vibration while in Drive or Reverse, or DTC P050600…
LA12Warranty extensionMar 16, 2026Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump…
26-AT-001HService bulletinMar 3, 2026Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission…
26-AT-002HService bulletinFeb 21, 2026Some Santa Fe (TMA) and Tucson (NX4A) vehicles equipped with a 2.5L GDI engine and 8 speed automatic transmission may have DTC U028700…
TEJ / TEJAService campaignOct 8, 2025Certain Santa Fe (MX5A) and Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressur…
TEJAService campaignOct 7, 2025Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 24-AT-001H-1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-AT-001H-1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 24-AT-001H-1 cover?

The manufacturer filed it against 4 model years: 2022 Hyundai Santa Cruz, 2022 Hyundai Sonata, 2021 Hyundai Sonata, 2022 Hyundai Tucson. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.