Honda bulletin ONL6GL09042024
What it saysOwner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. NHTSA’s full summary ↓
Honda filed this with NHTSA as a manufacturer communication dated Sep 4, 2024, received Sep 10, 2024, about the visibility/wiper. It names 1 model year (2023). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationOwner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ONL6GL09042024 | Other | Sep 4, 2024 | 11007654 | PDF, 281 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 688 complaints with NHTSA since 2015. 401 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Honda HR-V, the 60 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 13,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The back windshield spontaneously exploded while driving on the highway. There was no accident or damage leading up to the explosion and the car is under a year old. Glass was found in second row seating as well as the trunk. If there was a passenger in the back seat, they would have been impaled with glass resulting in injury.
2023 Honda HR-V · Visibility/Wiper · filed with NHTSA Jul 4, 2023 · ODI 11530295
In depth: 2023 Honda HR-V visibility and wiper problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group40 other manufacturer communications filed against the Honda HR-V under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Honda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ATI&08212026902 | Other | Aug 21, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A… |
| ATI&08102026901 | Other | Aug 11, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A… |
| ATI&07202026902 | Other | Jul 21, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o… |
| ATI&06092026902 | Other | Jun 9, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o… |
| ATI&05272026901 | Other | May 27, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o… |
| ATI&04062026902 | Other | Apr 6, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c… |
| ATI&03232026901 | Other | Mar 23, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c… |
| ATI&03062026904 | Other | Mar 6, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ONL6GL09042024 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ONL6GL09042024 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ONL6GL09042024 cover?
The manufacturer filed it against 1 model year: 2023 Honda HR-V. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.