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Manufacturer communication · Service bulletin

Honda bulletin ATS30025

Honda filed this with NHTSA as a service bulletin dated Dec 19, 2025, received Jan 5, 2026, about the electrical system. It names 5 model years (2018–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Tech Line Summary - Customers who have purchased the Accessory CarPlay /Android Auto upgrade are complaining that a pop-up message appears on the audio unit display stating, “Please insert USB drive containing valid software license file, and press OK button�. When this message is displayed, the audio unit is not responsive to control inputs, however the rear-view camera remains fully functional.

Kind Service bulletin Manufacturer date Dec 19, 2025 Received by NHTSA Jan 5, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
ATS30025Service bulletinDec 19, 202511026975

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATS30025 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATS30025 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does ATS30025 cover?

The manufacturer filed it against 5 model years: 2022 Honda Accord, 2021 Honda Accord, 2020 Honda Accord, 2019 Honda Accord, 2018 Honda Accord. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.