Honda bulletin ATI&10102023903
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Oct 10, 2023, received Oct 20, 2023, about the structure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ATI&10102023903 | Service bulletin | Oct 10, 2023 | 10244252 | PDF, 47 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Honda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 149 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group19 other manufacturer communications filed against the Honda Pilot under the same component group (structure), newest first. The eight newest are listed; the rest are on the Honda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A25-075 | Service bulletin | Sep 23, 2025 | Service Bulletin - Customers have experienced rattle or vibration noise coming from behind the center display area of the dashboard while de… |
| A20-022 | Service bulletin | Aug 1, 2025 | Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty.… |
| ATI&05132025903 | Other | May 13, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door… |
| ATI&04292025903 | Other | Apr 29, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door… |
| ATI&04152025903 | Other | Apr 15, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door… |
| ATI&04092025902 | Other | Apr 9, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door… |
| ATI&03262025903 | Other | Mar 26, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door… |
| A24-048 | Service bulletin | Nov 22, 2024 | Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ATI&10102023903 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ATI&10102023903 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ATI&10102023903 cover?
The manufacturer filed it against 1 model year: 2023 Honda Pilot. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.