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Manufacturer communication · Service bulletin

Honda bulletin ATI&09262023905

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Sep 26, 2023, received Oct 7, 2023, about the structure. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Odysseys with a customer complaint of a noise coming from power sliding door upper roller when driving or opening/closing the door(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Sep 26, 2023 Received by NHTSA Oct 7, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&09262023905Service bulletinSep 26, 202310243735PDF, 49 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 375 complaints with NHTSA since 2015. 10 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

vehicle makes noise at low speed when turning at inclined or passing over speed bump. i went 4 different dealers regarding this problem but they can not figure out the problem. first, dealership said nothing wrong with vehicle. then i took van to different dealer and they replaced front driver side strut.

2023 Honda Odyssey · Structure · filed with NHTSA Nov 18, 2023 · ODI 11555785

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

34 other manufacturer communications filed against the Honda Odyssey under the same component group (structure), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&10212026901OtherOct 21, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2027 Odysseys with a customer complaint of the rear slid…
ATI&10122026901OtherOct 12, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2027 Odysseys with a customer complaint of the rear slid…
ATI&09242026901OtherSep 24, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2027 Odysseys with a customer complaint of the rear slid…
ATI&09182026901OtherSep 18, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2027 Odysseys with a customer complaint of the rear slid…
ATI&01302025901OtherJan 30, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sli…
ATI&01152025908OtherJan 16, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sli…
ATI&01022025905OtherJan 3, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sli…
ATI&12022024906OtherDec 3, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sli…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&09262023905 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&09262023905 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ATI&09262023905 cover?

The manufacturer filed it against 3 model years: 2024 Honda Odyssey, 2023 Honda Odyssey, 2022 Honda Odyssey. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.